FUNDAMENTAL EFQM CONCEPTS AS THE BASIS OF THE UNIVERSITY QUALITY MANAGEMENT SYSTEM
The paper presents an original vision of the implementation process of the fundamental concepts of the European Foundation of Quality Management in terms of Russian universities. Identifying priority areas at different stages of its development, the University focuses on the fundamental concepts of...
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Format: | Article |
Language: | English |
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Moscow Polytechnic University
2016-12-01
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Series: | Высшее образование в России |
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Online Access: | https://vovr.elpub.ru/jour/article/view/249 |
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author | Elena V. Khokhlova Olga N. Fedisko Galina V. Dub |
author_facet | Elena V. Khokhlova Olga N. Fedisko Galina V. Dub |
author_sort | Elena V. Khokhlova |
collection | DOAJ |
description | The paper presents an original vision of the implementation process of the fundamental concepts of the European Foundation of Quality Management in terms of Russian universities. Identifying priority areas at different stages of its development, the University focuses on the fundamental concepts of the EFQM Excellence, which formed the basis of the philosophy of quality and inspired University to search for new areas of acquired knowledge and experience application. |
format | Article |
id | doaj-art-6bc79897da574e4f96cd41df88a8d751 |
institution | Kabale University |
issn | 0869-3617 2072-0459 |
language | English |
publishDate | 2016-12-01 |
publisher | Moscow Polytechnic University |
record_format | Article |
series | Высшее образование в России |
spelling | doaj-art-6bc79897da574e4f96cd41df88a8d7512025-02-01T13:14:11ZengMoscow Polytechnic UniversityВысшее образование в России0869-36172072-04592016-12-01079398248FUNDAMENTAL EFQM CONCEPTS AS THE BASIS OF THE UNIVERSITY QUALITY MANAGEMENT SYSTEMElena V. Khokhlova0Olga N. Fedisko1Galina V. Dub2Stavropol State Agrarian UniversityStavropol State Agrarian UniversityStavropol State Agrarian UniversityThe paper presents an original vision of the implementation process of the fundamental concepts of the European Foundation of Quality Management in terms of Russian universities. Identifying priority areas at different stages of its development, the University focuses on the fundamental concepts of the EFQM Excellence, which formed the basis of the philosophy of quality and inspired University to search for new areas of acquired knowledge and experience application.https://vovr.elpub.ru/jour/article/view/249система менеджмента качестваменеджмент процессовпотребителиконкурентные преимуществафундаментальные концепции efqmefqm fundamental conceptsquality management systemprocess managementcustomerscompetitive advantagesfundamental concepts of the european foundation of quality management |
spellingShingle | Elena V. Khokhlova Olga N. Fedisko Galina V. Dub FUNDAMENTAL EFQM CONCEPTS AS THE BASIS OF THE UNIVERSITY QUALITY MANAGEMENT SYSTEM Высшее образование в России система менеджмента качества менеджмент процессов потребители конкурентные преимущества фундаментальные концепции efqm efqm fundamental concepts quality management system process management customers competitive advantages fundamental concepts of the european foundation of quality management |
title | FUNDAMENTAL EFQM CONCEPTS AS THE BASIS OF THE UNIVERSITY QUALITY MANAGEMENT SYSTEM |
title_full | FUNDAMENTAL EFQM CONCEPTS AS THE BASIS OF THE UNIVERSITY QUALITY MANAGEMENT SYSTEM |
title_fullStr | FUNDAMENTAL EFQM CONCEPTS AS THE BASIS OF THE UNIVERSITY QUALITY MANAGEMENT SYSTEM |
title_full_unstemmed | FUNDAMENTAL EFQM CONCEPTS AS THE BASIS OF THE UNIVERSITY QUALITY MANAGEMENT SYSTEM |
title_short | FUNDAMENTAL EFQM CONCEPTS AS THE BASIS OF THE UNIVERSITY QUALITY MANAGEMENT SYSTEM |
title_sort | fundamental efqm concepts as the basis of the university quality management system |
topic | система менеджмента качества менеджмент процессов потребители конкурентные преимущества фундаментальные концепции efqm efqm fundamental concepts quality management system process management customers competitive advantages fundamental concepts of the european foundation of quality management |
url | https://vovr.elpub.ru/jour/article/view/249 |
work_keys_str_mv | AT elenavkhokhlova fundamentalefqmconceptsasthebasisoftheuniversityqualitymanagementsystem AT olganfedisko fundamentalefqmconceptsasthebasisoftheuniversityqualitymanagementsystem AT galinavdub fundamentalefqmconceptsasthebasisoftheuniversityqualitymanagementsystem |