Creative tourism experience: exploring the influence of novelty-seeking, perceived coolness and servicescape on behavioral intention

Creative tourism is currently a growing market, presenting both opportunities and challenges for destination managers in providing unique and engaging tourist experiences. Although the concept has been widely explored, investigations on specific factors shaping creative tourism experience (CTE) and...

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Main Authors: Sri Astuti Pratminingsih, Fansuri Munawar, Christina Lipuringtyas Rudatin
Format: Article
Language:English
Published: Taylor & Francis Group 2025-12-01
Series:Cogent Business & Management
Subjects:
Online Access:https://www.tandfonline.com/doi/10.1080/23311975.2024.2447906
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author Sri Astuti Pratminingsih
Fansuri Munawar
Christina Lipuringtyas Rudatin
author_facet Sri Astuti Pratminingsih
Fansuri Munawar
Christina Lipuringtyas Rudatin
author_sort Sri Astuti Pratminingsih
collection DOAJ
description Creative tourism is currently a growing market, presenting both opportunities and challenges for destination managers in providing unique and engaging tourist experiences. Although the concept has been widely explored, investigations on specific factors shaping creative tourism experience (CTE) and the influence on behavioral intention remain limited. Therefore, this research was aimed to address the existing gaps by examining the influence of novelty-seeking, perceived coolness and servicescape on hedonic well-being and behavioral intention of tourists in creative tourism context. Data were collected through questionnaires from 312 tourists visiting one of the four categories, including art, technology, knowledge and sports-based creative tourism, in Bali, Yogyakarta and Bandung, Indonesia. Additionally, structural equation modeling using partial least squares was applied for quantitative analysis. The results showed that novelty-seeking, perceived coolness and servicescape significantly enhanced CTE, positively influencing hedonic well-being and behavioral intention, while gender moderated the relationship between novelty-seeking and CTE. These contributed to a deeper understanding of the role of CTE in influencing well-being and intention, offering valuable theoretical insights into creative tourism. Strategies were practically suggested for destination managers to enrich the experiences of tourists, fostering repeated visits and promoting positive word-of-mouth for creative tourism destination.
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spelling doaj-art-6b673da1e5974d4396d7d25df93ff40d2025-01-03T08:45:05ZengTaylor & Francis GroupCogent Business & Management2331-19752025-12-0112110.1080/23311975.2024.2447906Creative tourism experience: exploring the influence of novelty-seeking, perceived coolness and servicescape on behavioral intentionSri Astuti Pratminingsih0Fansuri Munawar1Christina Lipuringtyas Rudatin2Master of Management Departement, Universitas Widyatama, Bandung, IndonesiaDepartement of Management, Universitas Widyatama, Bandung, IndonesiaDepartment of Business Administration, Politeknik Negeri Jakarta, IndonesiaCreative tourism is currently a growing market, presenting both opportunities and challenges for destination managers in providing unique and engaging tourist experiences. Although the concept has been widely explored, investigations on specific factors shaping creative tourism experience (CTE) and the influence on behavioral intention remain limited. Therefore, this research was aimed to address the existing gaps by examining the influence of novelty-seeking, perceived coolness and servicescape on hedonic well-being and behavioral intention of tourists in creative tourism context. Data were collected through questionnaires from 312 tourists visiting one of the four categories, including art, technology, knowledge and sports-based creative tourism, in Bali, Yogyakarta and Bandung, Indonesia. Additionally, structural equation modeling using partial least squares was applied for quantitative analysis. The results showed that novelty-seeking, perceived coolness and servicescape significantly enhanced CTE, positively influencing hedonic well-being and behavioral intention, while gender moderated the relationship between novelty-seeking and CTE. These contributed to a deeper understanding of the role of CTE in influencing well-being and intention, offering valuable theoretical insights into creative tourism. Strategies were practically suggested for destination managers to enrich the experiences of tourists, fostering repeated visits and promoting positive word-of-mouth for creative tourism destination.https://www.tandfonline.com/doi/10.1080/23311975.2024.2447906Tourist behavioral intentionhedonic well-beingcreative tourism experiencenovelty-seekingperceived coolnessservicescapes
spellingShingle Sri Astuti Pratminingsih
Fansuri Munawar
Christina Lipuringtyas Rudatin
Creative tourism experience: exploring the influence of novelty-seeking, perceived coolness and servicescape on behavioral intention
Cogent Business & Management
Tourist behavioral intention
hedonic well-being
creative tourism experience
novelty-seeking
perceived coolness
servicescapes
title Creative tourism experience: exploring the influence of novelty-seeking, perceived coolness and servicescape on behavioral intention
title_full Creative tourism experience: exploring the influence of novelty-seeking, perceived coolness and servicescape on behavioral intention
title_fullStr Creative tourism experience: exploring the influence of novelty-seeking, perceived coolness and servicescape on behavioral intention
title_full_unstemmed Creative tourism experience: exploring the influence of novelty-seeking, perceived coolness and servicescape on behavioral intention
title_short Creative tourism experience: exploring the influence of novelty-seeking, perceived coolness and servicescape on behavioral intention
title_sort creative tourism experience exploring the influence of novelty seeking perceived coolness and servicescape on behavioral intention
topic Tourist behavioral intention
hedonic well-being
creative tourism experience
novelty-seeking
perceived coolness
servicescapes
url https://www.tandfonline.com/doi/10.1080/23311975.2024.2447906
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AT fansurimunawar creativetourismexperienceexploringtheinfluenceofnoveltyseekingperceivedcoolnessandservicescapeonbehavioralintention
AT christinalipuringtyasrudatin creativetourismexperienceexploringtheinfluenceofnoveltyseekingperceivedcoolnessandservicescapeonbehavioralintention