FEMALE SHOPPERS’ OUTLOOK OF FIRMS’ FAIRNESS IN MARKETING COMMUNICATIONS AND DISTRIBUTION CHANNELS

Consumers often experience injustice from the businesses which ignore fairness aspects in their marketing activities which can range from improper promotional campaigns to distribution bias and so on. As such, it has been of immense importance for the researchers to explicitly examine the role of vi...

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Main Authors: Pranav KUMAR, Sany Sanuri Mohd. MOKHTAR
Format: Article
Language:English
Published: Universitaria Press Craiova 2017-05-01
Series:Management & Marketing
Subjects:
Online Access:http://www.mnmk.ro/documents/2017_01/3-21-1-17.pdf
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author Pranav KUMAR
Sany Sanuri Mohd. MOKHTAR
author_facet Pranav KUMAR
Sany Sanuri Mohd. MOKHTAR
author_sort Pranav KUMAR
collection DOAJ
description Consumers often experience injustice from the businesses which ignore fairness aspects in their marketing activities which can range from improper promotional campaigns to distribution bias and so on. As such, it has been of immense importance for the researchers to explicitly examine the role of virtuous marketing practices in shaping attitude of consumers. Accordingly, by means of a survey based investigation conducted with urban female consumers, this study probes the attitude of shoppers towards businesses’ ethicality in their marketing activities. Results indicate that righteousness in marketing communications and fairness in distribution channels exhibit a positive relationship with the attitude of consumers which further impacts their intentions to peruse marketers’ ethicalities while developing plans to buy cosmetics products. Furthermore, in an ethical marketing context, subjective norms and perceived behavioral control also influence consumer intentions significantly. It is also discovered that consumer lifestyle facets reflected by religiosity and women’s role and perception exert no moderating influence over the attitude-intention link. Consequently, managers are recommended to take adequate measures towards ensuring that their promotional and distributive actions are seen by the consumers as fair, reasonable and virtuous.
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spelling doaj-art-6a88d0ec78754db191b7672463ea1bf82025-08-20T02:54:50ZengUniversitaria Press CraiovaManagement & Marketing1841-24161841-24162017-05-01XV14060FEMALE SHOPPERS’ OUTLOOK OF FIRMS’ FAIRNESS IN MARKETING COMMUNICATIONS AND DISTRIBUTION CHANNELSPranav KUMARSany Sanuri Mohd. MOKHTARConsumers often experience injustice from the businesses which ignore fairness aspects in their marketing activities which can range from improper promotional campaigns to distribution bias and so on. As such, it has been of immense importance for the researchers to explicitly examine the role of virtuous marketing practices in shaping attitude of consumers. Accordingly, by means of a survey based investigation conducted with urban female consumers, this study probes the attitude of shoppers towards businesses’ ethicality in their marketing activities. Results indicate that righteousness in marketing communications and fairness in distribution channels exhibit a positive relationship with the attitude of consumers which further impacts their intentions to peruse marketers’ ethicalities while developing plans to buy cosmetics products. Furthermore, in an ethical marketing context, subjective norms and perceived behavioral control also influence consumer intentions significantly. It is also discovered that consumer lifestyle facets reflected by religiosity and women’s role and perception exert no moderating influence over the attitude-intention link. Consequently, managers are recommended to take adequate measures towards ensuring that their promotional and distributive actions are seen by the consumers as fair, reasonable and virtuous.http://www.mnmk.ro/documents/2017_01/3-21-1-17.pdfUprightness in marketing communicationsfairness in distributionwomen role and perceptionreligiosity
spellingShingle Pranav KUMAR
Sany Sanuri Mohd. MOKHTAR
FEMALE SHOPPERS’ OUTLOOK OF FIRMS’ FAIRNESS IN MARKETING COMMUNICATIONS AND DISTRIBUTION CHANNELS
Management & Marketing
Uprightness in marketing communications
fairness in distribution
women role and perception
religiosity
title FEMALE SHOPPERS’ OUTLOOK OF FIRMS’ FAIRNESS IN MARKETING COMMUNICATIONS AND DISTRIBUTION CHANNELS
title_full FEMALE SHOPPERS’ OUTLOOK OF FIRMS’ FAIRNESS IN MARKETING COMMUNICATIONS AND DISTRIBUTION CHANNELS
title_fullStr FEMALE SHOPPERS’ OUTLOOK OF FIRMS’ FAIRNESS IN MARKETING COMMUNICATIONS AND DISTRIBUTION CHANNELS
title_full_unstemmed FEMALE SHOPPERS’ OUTLOOK OF FIRMS’ FAIRNESS IN MARKETING COMMUNICATIONS AND DISTRIBUTION CHANNELS
title_short FEMALE SHOPPERS’ OUTLOOK OF FIRMS’ FAIRNESS IN MARKETING COMMUNICATIONS AND DISTRIBUTION CHANNELS
title_sort female shoppers outlook of firms fairness in marketing communications and distribution channels
topic Uprightness in marketing communications
fairness in distribution
women role and perception
religiosity
url http://www.mnmk.ro/documents/2017_01/3-21-1-17.pdf
work_keys_str_mv AT pranavkumar femaleshoppersoutlookoffirmsfairnessinmarketingcommunicationsanddistributionchannels
AT sanysanurimohdmokhtar femaleshoppersoutlookoffirmsfairnessinmarketingcommunicationsanddistributionchannels