Management of retail chains

Background: Despite the diversity of theoretical and methodological approaches to the formation of customer focus in the management of companies, theoretical and methodological provisions are necessary, including approaches to the management of consumer value of trade service, assessment of efficien...

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Bibliographic Details
Main Authors: Lilia SHARGU, Natalia SHARAFUTDINOVA, Yulya VALEEVA
Format: Article
Language:English
Published: Academy of Economic Studies of Moldova (AESM), Center for Studies in European Integration 2015-12-01
Series:Eastern European Journal of Regional Studies
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Online Access:http://www.csei.ase.md/journal/files/issue_12/EEJRS_0102_SHA.pdf
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Summary:Background: Despite the diversity of theoretical and methodological approaches to the formation of customer focus in the management of companies, theoretical and methodological provisions are necessary, including approaches to the management of consumer value of trade service, assessment of efficiency of trade networks, personnel management system, which allow us to implement customer-oriented approach in the trading networks taking into account specifics of trade service. Methods: In this article, based on comparative analysis and sociological study, the analysis was carried out as to 5 trading networks in Russia and Moldova.
ISSN:1857-436X
2537-6179