Why Language Matters: A Qualitative Inquiry Into the Implications of Language Used During Provider-Patient Interactions on University Students’ Perceptions and Understandings of Their Own Mental Health

Language surrounding mental health has been utilised to mechanise and normalise stigma. Associated connotations of prejudice can deter individuals from accessing critical support. There are few studies investigating use of language within clinical contexts. This paper investigates implications of la...

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Main Authors: Colbert Elizabeth Jane, Powell Lauren
Format: Article
Language:English
Published: Sciendo 2025-01-01
Series:Psychology of Language and Communication
Subjects:
Online Access:https://doi.org/10.58734/plc-2025-0009
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author Colbert Elizabeth Jane
Powell Lauren
author_facet Colbert Elizabeth Jane
Powell Lauren
author_sort Colbert Elizabeth Jane
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description Language surrounding mental health has been utilised to mechanise and normalise stigma. Associated connotations of prejudice can deter individuals from accessing critical support. There are few studies investigating use of language within clinical contexts. This paper investigates implications of language used during provider-patient interactions in shaping patients’ understandings of their mental health. Semi-structured, online interviews were conducted with ten university students with previously obtained mental health diagnoses or treatment. Interpretative phenomenological analysis identified three core themes: impact of navigating complex language and services on diagnostic experiences; a lack of person centred care as dehumanising; existing prejudices of the individual and others impact experiences of ill mental health. Results suggested clinical language can be emotive, acting as either a barrier or enabler to sense making of mental health diagnoses. This research can translate to operational language use guidelines in clinical settings, ultimately contributing to patient well-being.
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spelling doaj-art-69682d977e9b4aa19c1f5c4e274fe2fe2025-08-20T03:59:39ZengSciendoPsychology of Language and Communication2083-85062025-01-0129119922410.58734/plc-2025-0009Why Language Matters: A Qualitative Inquiry Into the Implications of Language Used During Provider-Patient Interactions on University Students’ Perceptions and Understandings of Their Own Mental HealthColbert Elizabeth Jane0Powell Lauren11School of Education, The University of Sheffield1School of Education, The University of SheffieldLanguage surrounding mental health has been utilised to mechanise and normalise stigma. Associated connotations of prejudice can deter individuals from accessing critical support. There are few studies investigating use of language within clinical contexts. This paper investigates implications of language used during provider-patient interactions in shaping patients’ understandings of their mental health. Semi-structured, online interviews were conducted with ten university students with previously obtained mental health diagnoses or treatment. Interpretative phenomenological analysis identified three core themes: impact of navigating complex language and services on diagnostic experiences; a lack of person centred care as dehumanising; existing prejudices of the individual and others impact experiences of ill mental health. Results suggested clinical language can be emotive, acting as either a barrier or enabler to sense making of mental health diagnoses. This research can translate to operational language use guidelines in clinical settings, ultimately contributing to patient well-being.https://doi.org/10.58734/plc-2025-0009stigmacommunicationlanguagemental health literacyprovider-patient
spellingShingle Colbert Elizabeth Jane
Powell Lauren
Why Language Matters: A Qualitative Inquiry Into the Implications of Language Used During Provider-Patient Interactions on University Students’ Perceptions and Understandings of Their Own Mental Health
Psychology of Language and Communication
stigma
communication
language
mental health literacy
provider-patient
title Why Language Matters: A Qualitative Inquiry Into the Implications of Language Used During Provider-Patient Interactions on University Students’ Perceptions and Understandings of Their Own Mental Health
title_full Why Language Matters: A Qualitative Inquiry Into the Implications of Language Used During Provider-Patient Interactions on University Students’ Perceptions and Understandings of Their Own Mental Health
title_fullStr Why Language Matters: A Qualitative Inquiry Into the Implications of Language Used During Provider-Patient Interactions on University Students’ Perceptions and Understandings of Their Own Mental Health
title_full_unstemmed Why Language Matters: A Qualitative Inquiry Into the Implications of Language Used During Provider-Patient Interactions on University Students’ Perceptions and Understandings of Their Own Mental Health
title_short Why Language Matters: A Qualitative Inquiry Into the Implications of Language Used During Provider-Patient Interactions on University Students’ Perceptions and Understandings of Their Own Mental Health
title_sort why language matters a qualitative inquiry into the implications of language used during provider patient interactions on university students perceptions and understandings of their own mental health
topic stigma
communication
language
mental health literacy
provider-patient
url https://doi.org/10.58734/plc-2025-0009
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