Supervisors’ Challenges with Online Supervision Using Microsoft Teams in Supervising Open Distance and E-Learning (ODeL) Pre-Service Teachers

Online supervision has been introduced to the field of education. However, prior to the COVID-19 pandemic, university pre-service programmes did not provide pre-service teachers and supervisors with online teaching practice experience. Microsoft Teams (MS Teams) has proven to be an indispensable to...

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Main Authors: Matshidiso Taole, Katharine Naidu, Nduduzo Gcabashe, Thabisile Maphumulo
Format: Article
Language:English
Published: Unit for Distance Education, Faculty of Education, University of Pretoria 2024-07-01
Series:Teacher Education through Flexible Learning in Africa
Subjects:
Online Access:https://upjournals.up.ac.za/index.php/tetfle/article/view/4530
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author Matshidiso Taole
Katharine Naidu
Nduduzo Gcabashe
Thabisile Maphumulo
author_facet Matshidiso Taole
Katharine Naidu
Nduduzo Gcabashe
Thabisile Maphumulo
author_sort Matshidiso Taole
collection DOAJ
description Online supervision has been introduced to the field of education. However, prior to the COVID-19 pandemic, university pre-service programmes did not provide pre-service teachers and supervisors with online teaching practice experience. Microsoft Teams (MS Teams) has proven to be an indispensable tool in facilitating online supervision. The Domestication Theory was used as a lens to explore the challenges supervisors faced with online supervision, using MS Teams in an Open Distance and e-Learning (ODeL) institution in South Africa. This study adopted an exploratory case study design, using semi-structured interviews. Eight supervisors were purposefully selected to participate in the study. Thematic analysis was employed to analyse the data. The findings of this study showed that poor communication between supervisors and pre-service teachers, the lack of digital literacy among pre-service teachers, the difficulty of network coverage, and providing feedback were some of the challenges that supervisors experienced during online supervision. This study recommends that training be conducted for supervisors and pre-service teachers in using MS Teams and its various functions before supervision. Further research should explore pre-service teachers’ engagement with online supervision tools to inform the future practice of teacher education programmes.
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publisher Unit for Distance Education, Faculty of Education, University of Pretoria
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series Teacher Education through Flexible Learning in Africa
spelling doaj-art-69671b52dd8140ea9a81e2d286c7edd62025-08-20T02:10:38ZengUnit for Distance Education, Faculty of Education, University of PretoriaTeacher Education through Flexible Learning in Africa2788-62982024-07-01510.35293/tetfle.v5i1.4530Supervisors’ Challenges with Online Supervision Using Microsoft Teams in Supervising Open Distance and E-Learning (ODeL) Pre-Service TeachersMatshidiso Taole0Katharine Naidu1Nduduzo Gcabashe2Thabisile Maphumulo3University of South AfricaUniversity of South AfricaUniversity of South AfricaUniversity of South Africa Online supervision has been introduced to the field of education. However, prior to the COVID-19 pandemic, university pre-service programmes did not provide pre-service teachers and supervisors with online teaching practice experience. Microsoft Teams (MS Teams) has proven to be an indispensable tool in facilitating online supervision. The Domestication Theory was used as a lens to explore the challenges supervisors faced with online supervision, using MS Teams in an Open Distance and e-Learning (ODeL) institution in South Africa. This study adopted an exploratory case study design, using semi-structured interviews. Eight supervisors were purposefully selected to participate in the study. Thematic analysis was employed to analyse the data. The findings of this study showed that poor communication between supervisors and pre-service teachers, the lack of digital literacy among pre-service teachers, the difficulty of network coverage, and providing feedback were some of the challenges that supervisors experienced during online supervision. This study recommends that training be conducted for supervisors and pre-service teachers in using MS Teams and its various functions before supervision. Further research should explore pre-service teachers’ engagement with online supervision tools to inform the future practice of teacher education programmes. https://upjournals.up.ac.za/index.php/tetfle/article/view/4530Online Supervisionpre-service teacherssupervisors’ challengesteaching practiceMicrosoft TeamsODeL
spellingShingle Matshidiso Taole
Katharine Naidu
Nduduzo Gcabashe
Thabisile Maphumulo
Supervisors’ Challenges with Online Supervision Using Microsoft Teams in Supervising Open Distance and E-Learning (ODeL) Pre-Service Teachers
Teacher Education through Flexible Learning in Africa
Online Supervision
pre-service teachers
supervisors’ challenges
teaching practice
Microsoft Teams
ODeL
title Supervisors’ Challenges with Online Supervision Using Microsoft Teams in Supervising Open Distance and E-Learning (ODeL) Pre-Service Teachers
title_full Supervisors’ Challenges with Online Supervision Using Microsoft Teams in Supervising Open Distance and E-Learning (ODeL) Pre-Service Teachers
title_fullStr Supervisors’ Challenges with Online Supervision Using Microsoft Teams in Supervising Open Distance and E-Learning (ODeL) Pre-Service Teachers
title_full_unstemmed Supervisors’ Challenges with Online Supervision Using Microsoft Teams in Supervising Open Distance and E-Learning (ODeL) Pre-Service Teachers
title_short Supervisors’ Challenges with Online Supervision Using Microsoft Teams in Supervising Open Distance and E-Learning (ODeL) Pre-Service Teachers
title_sort supervisors challenges with online supervision using microsoft teams in supervising open distance and e learning odel pre service teachers
topic Online Supervision
pre-service teachers
supervisors’ challenges
teaching practice
Microsoft Teams
ODeL
url https://upjournals.up.ac.za/index.php/tetfle/article/view/4530
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AT nduduzogcabashe supervisorschallengeswithonlinesupervisionusingmicrosoftteamsinsupervisingopendistanceandelearningodelpreserviceteachers
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