A Novel Contextual Information Recommendation Model and Its Application in e-Commerce Customer Satisfaction Management
In the current supply chain environment, distributed cognition theory tells us that various types of context information in which a recommendation is provided are important for e-commerce customer satisfaction management. However, traditional recommendation model does not consider the distributed an...
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Main Authors: | Feipeng Guo, Qibei Lu |
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Format: | Article |
Language: | English |
Published: |
Wiley
2015-01-01
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Series: | Discrete Dynamics in Nature and Society |
Online Access: | http://dx.doi.org/10.1155/2015/691781 |
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