The Impact of Artificial Intelligence Applications on Digital Banking in Turkish Banking Industry

This paper presents the effects of chat box (C.B.) and video call (V.C.) artificial intelligence applications, which are becoming increasingly common in the banking system in parallel with the development of information systems on the number of digital banking users, and the relationship between the...

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Bibliographic Details
Main Authors: Serkan Demirel, Murat Topcu
Format: Article
Language:English
Published: Wiley 2024-01-01
Series:Advances in Human-Computer Interaction
Online Access:http://dx.doi.org/10.1155/2024/9921363
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