Exploration of policy feedback mechanism for healthcare improvement in China: a grounded theory model
BackgroundDespite increasing governments’ endeavors to improve the quality of medical services focused on patient experience, it has been difficult due to a lack of systematic and replicable theories to guide healthcare improvement. This study aimed to construct a theoretical model of a policy feedb...
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Frontiers Media S.A.
2025-01-01
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| Series: | Frontiers in Medicine |
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| Online Access: | https://www.frontiersin.org/articles/10.3389/fmed.2025.1496836/full |
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| author | Tuo-Dong Zhu Ming-Jin Yang Hao Wu Hao Wu |
| author_facet | Tuo-Dong Zhu Ming-Jin Yang Hao Wu Hao Wu |
| author_sort | Tuo-Dong Zhu |
| collection | DOAJ |
| description | BackgroundDespite increasing governments’ endeavors to improve the quality of medical services focused on patient experience, it has been difficult due to a lack of systematic and replicable theories to guide healthcare improvement. This study aimed to construct a theoretical model of a policy feedback mechanism for guiding healthcare improvement based on healthcare improvement in China’s context.MethodsWe constructed a theoretical model of policy feedback mechanism for improving healthcare using a grounded theory approach to collect and analyze textual data on healthcare improvement in China.ResultsIn this study, the theoretical model of policy feedback mechanism for healthcare improvement contained five core modules: multi-level objects, policy context, policy tools driven, policy feedback process, and policy feedback results. At the theoretical level, we innovatively constructed the module of “patient feelings,” including “patient sense of gain,” “patient happiness,” and “patient sense of safety.” Practically, we generated a list of ways through the “medical organization behavior” module to enhance patient feelings.ConclusionThis model elaborated a policy feedback mechanism for healthcare improvement. This research provided theoretical and practical support for health authorities to formulate and apply various policies or initiatives to improve healthcare. Theoretically, the model innovated the development of patient feelings in the policy feedback for healthcare improvement. On the practical level, we generated specific strategies for hospitals to enhance healthcare and patient experience. |
| format | Article |
| id | doaj-art-67e96efcd83c4778a0522293f9659d89 |
| institution | Kabale University |
| issn | 2296-858X |
| language | English |
| publishDate | 2025-01-01 |
| publisher | Frontiers Media S.A. |
| record_format | Article |
| series | Frontiers in Medicine |
| spelling | doaj-art-67e96efcd83c4778a0522293f9659d892025-01-30T14:49:26ZengFrontiers Media S.A.Frontiers in Medicine2296-858X2025-01-011210.3389/fmed.2025.14968361496836Exploration of policy feedback mechanism for healthcare improvement in China: a grounded theory modelTuo-Dong Zhu0Ming-Jin Yang1Hao Wu2Hao Wu3Southwest Hospital, Army Medical University (Third Military Medical University), Chongqing, ChinaDepartment of Respiratory and Critical Care Medicine, The First Affiliated Hospital, Chongqing Medical University, Chongqing, ChinaSouthwest Hospital, Army Medical University (Third Military Medical University), Chongqing, ChinaThe First Affiliated Hospital, Chongqing Medical University, Chongqing, ChinaBackgroundDespite increasing governments’ endeavors to improve the quality of medical services focused on patient experience, it has been difficult due to a lack of systematic and replicable theories to guide healthcare improvement. This study aimed to construct a theoretical model of a policy feedback mechanism for guiding healthcare improvement based on healthcare improvement in China’s context.MethodsWe constructed a theoretical model of policy feedback mechanism for improving healthcare using a grounded theory approach to collect and analyze textual data on healthcare improvement in China.ResultsIn this study, the theoretical model of policy feedback mechanism for healthcare improvement contained five core modules: multi-level objects, policy context, policy tools driven, policy feedback process, and policy feedback results. At the theoretical level, we innovatively constructed the module of “patient feelings,” including “patient sense of gain,” “patient happiness,” and “patient sense of safety.” Practically, we generated a list of ways through the “medical organization behavior” module to enhance patient feelings.ConclusionThis model elaborated a policy feedback mechanism for healthcare improvement. This research provided theoretical and practical support for health authorities to formulate and apply various policies or initiatives to improve healthcare. Theoretically, the model innovated the development of patient feelings in the policy feedback for healthcare improvement. On the practical level, we generated specific strategies for hospitals to enhance healthcare and patient experience.https://www.frontiersin.org/articles/10.3389/fmed.2025.1496836/fullhealth policyquality in health carehospitalpatientqualitative research |
| spellingShingle | Tuo-Dong Zhu Ming-Jin Yang Hao Wu Hao Wu Exploration of policy feedback mechanism for healthcare improvement in China: a grounded theory model Frontiers in Medicine health policy quality in health care hospital patient qualitative research |
| title | Exploration of policy feedback mechanism for healthcare improvement in China: a grounded theory model |
| title_full | Exploration of policy feedback mechanism for healthcare improvement in China: a grounded theory model |
| title_fullStr | Exploration of policy feedback mechanism for healthcare improvement in China: a grounded theory model |
| title_full_unstemmed | Exploration of policy feedback mechanism for healthcare improvement in China: a grounded theory model |
| title_short | Exploration of policy feedback mechanism for healthcare improvement in China: a grounded theory model |
| title_sort | exploration of policy feedback mechanism for healthcare improvement in china a grounded theory model |
| topic | health policy quality in health care hospital patient qualitative research |
| url | https://www.frontiersin.org/articles/10.3389/fmed.2025.1496836/full |
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