General Practice-led urgent care practice vs. emergency room – satisfaction of ambulatory patients with low urgency medical problems

General Practice-led urgent care practice vs. emergency room – satisfaction of ambulatory patients with low urgency medical problems

Background Emergency room (ER) utilisation by ambulatory patients with low urgency medical problems leads to ER-capacity use and long waiting times. Establishing General Practice (GP)-led urgent care practices (UCP) adjacent to ERs allows to triage patients from the ER to the UCP. However, patients...

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Bibliographic Details
Main Authors: Katharina Schmalstieg-Bahr, Bastian Bessert, Penelope-Sophie Peters, Johanna Sophie Bobardt, Ulrich Mayer-Runge, Martin Scherer, Jan Oltrogge-Abiry
Format: Article
Language:English
Published: Taylor & Francis Group 2025-12-01
Series:European Journal of General Practice
Subjects:
Primary care
urgent care practice
ambulatory emergency room patients
waiting time
patient satisfaction
Online Access:https://www.tandfonline.com/doi/10.1080/13814788.2025.2520218
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