Causal relationships in the balanced scorecard: A Serbian banking perspective
This paper examines cause-and-effect relationships within the balanced scorecard (BSC), focusing on the case of commercial banks operating within the territory of Serbia. Despite the widespread application of the BSC as a strategic management tool, the literature presents diverse conclusion...
Saved in:
| Main Authors: | , |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
Faculty of Economics, Belgrade
2025-01-01
|
| Series: | Ekonomski Anali |
| Subjects: | |
| Online Access: | https://doiserbia.nb.rs/img/doi/0013-3264/2025/0013-32642544087D.pdf |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
| Summary: | This paper examines cause-and-effect relationships within the balanced
scorecard (BSC), focusing on the case of commercial banks operating within
the territory of Serbia. Despite the widespread application of the BSC as a
strategic management tool, the literature presents diverse conclusions
regarding the efficacy of its cause-and-effect relationships. The research
aims to investigate the interrelationships between perspectives, with a
specific focus on the financial perspective and its causal factors. A study
was conducted on five banks operating in the territory of Serbia using the
method of documentation analysis, and data were collected for the period
from 2010 to 2023. The conclusions are based on the results of simple panel
data regression and multiple panel data regression. The results obtained
provide empirical support for previously established cause-and-effect
relationships within the BSC framework and also highlight new implications
of causality among perspectives. |
|---|---|
| ISSN: | 0013-3264 1820-7375 |