Analysis of Customer Satisfaction Based on Atmosphere, Employee Attitude, Technology Services, Product Quality, Satisfaction and Loyalty at Culminers Coffee

Analysis of Customer Satisfaction Based on Atmosphere, Employee Attitude, Technology Services, Product Quality, Satisfaction and Loyalty at Culminers Coffee

This study aims to analyze the influence of atmosphere, employee attitudes, technology services, and product quality on customer satisfaction, and to determine the relationship between customer satisfaction and customer loyalty. In this study, Culminers Coffee was chosen as the research location to...

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Bibliographic Details
Main Authors: Safira Yunita Pratama, Muh Nur Ilham Y.A, Beril Kalalo, Andi Muhammad Zulfikar, Carolina Novi Mustikarini
Format: Article
Language:English
Published: Universitas Kristen Indonesian Paulus 2025-06-01
Series:Accounting Profession Journal (APAJI)
Online Access:https://ojsapaji.org/index.php/apaji/article/view/324
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