The Moderating Effect of Tax Volunteers on Taxpayer Compliance

Purpose: With an emphasis on the role of tax volunteers, taxpayer comprehension, tax penalties, awareness, and E-SPT use, this study attempts to investigate the factors impacting MSME taxpayer compliance in Cirebon Region Three. Design/methodology/approach: By gathering primary data from respond...

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Main Authors: Heni Susilawati, Kurniati Kevin Haryanti, Regita Dwi Puspa, Agung Yulianto
Format: Article
Language:English
Published: LPPM of Narotama University Surabaya 2025-05-01
Series:IJEBD (International Journal of Entrepreneurship and Business Development)
Subjects:
Online Access:https://jurnal.narotama.ac.id/index.php/ijebd/article/view/3274
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author Heni Susilawati
Kurniati Kevin Haryanti
Regita Dwi Puspa
Agung Yulianto
author_facet Heni Susilawati
Kurniati Kevin Haryanti
Regita Dwi Puspa
Agung Yulianto
author_sort Heni Susilawati
collection DOAJ
description Purpose: With an emphasis on the role of tax volunteers, taxpayer comprehension, tax penalties, awareness, and E-SPT use, this study attempts to investigate the factors impacting MSME taxpayer compliance in Cirebon Region Three. Design/methodology/approach: By gathering primary data from respondents—specifically, MSME taxpayers assisted by tax volunteers at KPP Pratama Region Three Cirebon—The design of this investigation is quantitative. Findings: According to the report, MSME taxpayer compliance is greatly and favorably impacted by understanding of tax, tax sanctions, and taxpayer awareness. By fostering better socialization and education, tax volunteers also increase taxpayer compliance. Research limitations/implications: The study is limited to MSME taxpayers in Cirebon Region Three and may not fully represent other regions or sectors. Practical implications: Strengthening tax volunteer programs and enhancing taxpayer education initiatives are critical to boosting MSME compliance. Originality/value: This research highlights the strategic role of tax volunteers in fostering MSME taxpayer compliance, an area rarely explored in previous studies. Paper type: a Research Paper
format Article
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institution OA Journals
issn 2597-4750
2597-4785
language English
publishDate 2025-05-01
publisher LPPM of Narotama University Surabaya
record_format Article
series IJEBD (International Journal of Entrepreneurship and Business Development)
spelling doaj-art-66f5a5cfb8ea43e99c0c4ac7797611c72025-08-20T02:10:15ZengLPPM of Narotama University SurabayaIJEBD (International Journal of Entrepreneurship and Business Development)2597-47502597-47852025-05-018310.29138/ijebd.v8i3.3274The Moderating Effect of Tax Volunteers on Taxpayer ComplianceHeni Susilawati0Kurniati Kevin Haryanti1Regita Dwi Puspa2Agung Yulianto3Universitas Swadaya Gunung JatiUniversitas Swadaya Gunung JatiUniversitas Swadaya Gunung JatiUniversitas Swadaya Gunung Jati Purpose: With an emphasis on the role of tax volunteers, taxpayer comprehension, tax penalties, awareness, and E-SPT use, this study attempts to investigate the factors impacting MSME taxpayer compliance in Cirebon Region Three. Design/methodology/approach: By gathering primary data from respondents—specifically, MSME taxpayers assisted by tax volunteers at KPP Pratama Region Three Cirebon—The design of this investigation is quantitative. Findings: According to the report, MSME taxpayer compliance is greatly and favorably impacted by understanding of tax, tax sanctions, and taxpayer awareness. By fostering better socialization and education, tax volunteers also increase taxpayer compliance. Research limitations/implications: The study is limited to MSME taxpayers in Cirebon Region Three and may not fully represent other regions or sectors. Practical implications: Strengthening tax volunteer programs and enhancing taxpayer education initiatives are critical to boosting MSME compliance. Originality/value: This research highlights the strategic role of tax volunteers in fostering MSME taxpayer compliance, an area rarely explored in previous studies. Paper type: a Research Paper https://jurnal.narotama.ac.id/index.php/ijebd/article/view/3274Administrative SupportTax ComplianceTax Understanding
spellingShingle Heni Susilawati
Kurniati Kevin Haryanti
Regita Dwi Puspa
Agung Yulianto
The Moderating Effect of Tax Volunteers on Taxpayer Compliance
IJEBD (International Journal of Entrepreneurship and Business Development)
Administrative Support
Tax Compliance
Tax Understanding
title The Moderating Effect of Tax Volunteers on Taxpayer Compliance
title_full The Moderating Effect of Tax Volunteers on Taxpayer Compliance
title_fullStr The Moderating Effect of Tax Volunteers on Taxpayer Compliance
title_full_unstemmed The Moderating Effect of Tax Volunteers on Taxpayer Compliance
title_short The Moderating Effect of Tax Volunteers on Taxpayer Compliance
title_sort moderating effect of tax volunteers on taxpayer compliance
topic Administrative Support
Tax Compliance
Tax Understanding
url https://jurnal.narotama.ac.id/index.php/ijebd/article/view/3274
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