Enhancing Smart Cities’ Resilience Through Competency Assessment and Open Data Utilization

The increasing frequency of natural catastrophes and other disasters has underscored the importance of resilience as a core competence for smart cities so that they efficiently manage unforeseen crises. The increasing recognition of resilience in the context of smart cities leads to examining the ro...

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Main Authors: Isabel Ramos, Victor Barros, Angelika Kokkinaki, Chrysostomi Maria Kyrillou, Alkis Thrassou, Katharina Ebner, Christian Anschütz, Panos Fitsilis, Paraskevi Tsoutsa, Theodor Panagiotakopoulos, Achilles Kameas
Format: Article
Language:English
Published: MDPI AG 2025-03-01
Series:Applied Sciences
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Online Access:https://www.mdpi.com/2076-3417/15/5/2784
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author Isabel Ramos
Victor Barros
Angelika Kokkinaki
Chrysostomi Maria Kyrillou
Alkis Thrassou
Katharina Ebner
Christian Anschütz
Panos Fitsilis
Paraskevi Tsoutsa
Theodor Panagiotakopoulos
Achilles Kameas
author_facet Isabel Ramos
Victor Barros
Angelika Kokkinaki
Chrysostomi Maria Kyrillou
Alkis Thrassou
Katharina Ebner
Christian Anschütz
Panos Fitsilis
Paraskevi Tsoutsa
Theodor Panagiotakopoulos
Achilles Kameas
author_sort Isabel Ramos
collection DOAJ
description The increasing frequency of natural catastrophes and other disasters has underscored the importance of resilience as a core competence for smart cities so that they efficiently manage unforeseen crises. The increasing recognition of resilience in the context of smart cities leads to examining the role and context for the role of the “Smart City Resilience Officer” (SCRO). This article addresses this research gap by exploring the significance of resilience in smart cities and introduces a self-assessment model for evaluating the skills of professionals tasked with its management. Additionally, it emphasizes the role of open data in enhancing smart city resilience, whose utilization offers significant benefits, such as increased transparency, improved collaboration among stakeholders, and the ability to harness data-driven insights for more effective resilience strategies. This article identifies and defines the requisite competencies for SCROs to differentiate them from other city managers and develops a self-assessment tool featuring 20 key competencies. This tool was evaluated by smart city stakeholders in the consortium countries of the OpenDCO Erasmus+ project using a competencies assessment methodology. This study highlights the role of resilience policies in Europe and in launching large-scale training programs that develop competencies and facilitate the sharing of experiences and best practices. The findings underscore the potential of competency assessment and open data utilization in advancing the resilience of smart cities.
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spelling doaj-art-66cae0fb8cc348ef9e70c4327f82e2ce2025-08-20T02:53:02ZengMDPI AGApplied Sciences2076-34172025-03-01155278410.3390/app15052784Enhancing Smart Cities’ Resilience Through Competency Assessment and Open Data UtilizationIsabel Ramos0Victor Barros1Angelika Kokkinaki2Chrysostomi Maria Kyrillou3Alkis Thrassou4Katharina Ebner5Christian Anschütz6Panos Fitsilis7Paraskevi Tsoutsa8Theodor Panagiotakopoulos9Achilles Kameas10Department of Information Systems, School of Engineering, University of Minho, 4710-057 Braga, PortugalDepartment of Information Systems, School of Engineering, University of Minho, 4710-057 Braga, PortugalDepartment of Management, School of Business, University of Nicosia, 46 Makedonitissas Avenue, Nicosia 2417, CyprusDepartment of Management, School of Business, University of Nicosia, 46 Makedonitissas Avenue, Nicosia 2417, CyprusDepartment of Management, School of Business, University of Nicosia, 46 Makedonitissas Avenue, Nicosia 2417, CyprusFaculty of Business Administration and Economics, FernUniversität in Hagen, 58097 Hagen, GermanyFaculty of Business Administration and Economics, FernUniversität in Hagen, 58097 Hagen, GermanyDepartment of Business Administration, School of Economics and Business, University of Thessaly, 41500 Larisa, GreeceDepartment of Accounting and Finance, School of Economics and Business, University of Thessaly, 41500 Larisa, GreeceSchool of Science and Technology, Hellenic Open University, 18 Parodos Aristotelous Street, 26335 Patras, GreeceSchool of Science and Technology, Hellenic Open University, 18 Parodos Aristotelous Street, 26335 Patras, GreeceThe increasing frequency of natural catastrophes and other disasters has underscored the importance of resilience as a core competence for smart cities so that they efficiently manage unforeseen crises. The increasing recognition of resilience in the context of smart cities leads to examining the role and context for the role of the “Smart City Resilience Officer” (SCRO). This article addresses this research gap by exploring the significance of resilience in smart cities and introduces a self-assessment model for evaluating the skills of professionals tasked with its management. Additionally, it emphasizes the role of open data in enhancing smart city resilience, whose utilization offers significant benefits, such as increased transparency, improved collaboration among stakeholders, and the ability to harness data-driven insights for more effective resilience strategies. This article identifies and defines the requisite competencies for SCROs to differentiate them from other city managers and develops a self-assessment tool featuring 20 key competencies. This tool was evaluated by smart city stakeholders in the consortium countries of the OpenDCO Erasmus+ project using a competencies assessment methodology. This study highlights the role of resilience policies in Europe and in launching large-scale training programs that develop competencies and facilitate the sharing of experiences and best practices. The findings underscore the potential of competency assessment and open data utilization in advancing the resilience of smart cities.https://www.mdpi.com/2076-3417/15/5/2784smart cities resiliencecompetence assessment and developmentsmart city stakeholdersopen data
spellingShingle Isabel Ramos
Victor Barros
Angelika Kokkinaki
Chrysostomi Maria Kyrillou
Alkis Thrassou
Katharina Ebner
Christian Anschütz
Panos Fitsilis
Paraskevi Tsoutsa
Theodor Panagiotakopoulos
Achilles Kameas
Enhancing Smart Cities’ Resilience Through Competency Assessment and Open Data Utilization
Applied Sciences
smart cities resilience
competence assessment and development
smart city stakeholders
open data
title Enhancing Smart Cities’ Resilience Through Competency Assessment and Open Data Utilization
title_full Enhancing Smart Cities’ Resilience Through Competency Assessment and Open Data Utilization
title_fullStr Enhancing Smart Cities’ Resilience Through Competency Assessment and Open Data Utilization
title_full_unstemmed Enhancing Smart Cities’ Resilience Through Competency Assessment and Open Data Utilization
title_short Enhancing Smart Cities’ Resilience Through Competency Assessment and Open Data Utilization
title_sort enhancing smart cities resilience through competency assessment and open data utilization
topic smart cities resilience
competence assessment and development
smart city stakeholders
open data
url https://www.mdpi.com/2076-3417/15/5/2784
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