The antecedents of word of mouth intentions about a Brazilian tourist destination

The purpose of this research is to assess the constructs positive affection, negative affection, service quality, hedonic value, utilitarian value and satisfaction as antecedents considered by foreign tourists in their intention to recommend a Brazilian tourist destination. The analysis was supp...

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Main Authors: Márcio Moutinho Abdalla, José Roberto Ribas, Paulo Roberto da Costa Vieira
Format: Article
Language:English
Published: University of Algarve, ESGHT/CINTURS 2014-01-01
Series:Tourism & Management Studies
Subjects:
Online Access:https://tmstudies.net/index.php/ectms/article/view/654/1168
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author Márcio Moutinho Abdalla
José Roberto Ribas
Paulo Roberto da Costa Vieira
author_facet Márcio Moutinho Abdalla
José Roberto Ribas
Paulo Roberto da Costa Vieira
author_sort Márcio Moutinho Abdalla
collection DOAJ
description The purpose of this research is to assess the constructs positive affection, negative affection, service quality, hedonic value, utilitarian value and satisfaction as antecedents considered by foreign tourists in their intention to recommend a Brazilian tourist destination. The analysis was supported by structural equation modeling of a crosssectional sample of 203 foreign tourists. Data were collected through a structured questionnaire of 22 questions, adapted from the study by Babin, Lee, Kim & Griffin (2005). Regarding the objective of this study, the results suggest that only the latent variables satisfaction and hedonic value are directly related to the intention to recommend a Brazilian tourist destination by foreign tourists. Furthermore, the analysis confirms that tourist satisfaction positively influences intention to recommend the destination, which is consistent with the hypothesis signalized by previous studies.
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publisher University of Algarve, ESGHT/CINTURS
record_format Article
series Tourism & Management Studies
spelling doaj-art-66aabeae856145b3b10795e966bf69d92025-02-02T23:55:49ZengUniversity of Algarve, ESGHT/CINTURSTourism & Management Studies2182-84662014-01-01101104111The antecedents of word of mouth intentions about a Brazilian tourist destinationMárcio Moutinho Abdalla 0José Roberto Ribas1Paulo Roberto da Costa Vieira2Universidade Federal Fluminense, Instituto de Ciências Humanas e Sociais, Departamento de Administração, Programa de Pós Graduação em Administração (PPGA), Mestrado em Administração. Rua Desembargador Ellis Hermídio Figueira, 783, Bloco A, Sala 304, Aterrado, Volta Redonda, Rio de Janeiro, BrasilUniversidade Federal do Rio de Janeiro, Escola Politécnica, Centro de Tecnologia, Bloco F, Sala 101, Cidade Universitária, Rio de JaneiroUniversidade Estácio de Sá, Departamento de Administração, Centro de Investigação, Mestrado em Administração e Desenvolvimento Empresarial, 20071-001, Rio de Janeiro, BrasilThe purpose of this research is to assess the constructs positive affection, negative affection, service quality, hedonic value, utilitarian value and satisfaction as antecedents considered by foreign tourists in their intention to recommend a Brazilian tourist destination. The analysis was supported by structural equation modeling of a crosssectional sample of 203 foreign tourists. Data were collected through a structured questionnaire of 22 questions, adapted from the study by Babin, Lee, Kim & Griffin (2005). Regarding the objective of this study, the results suggest that only the latent variables satisfaction and hedonic value are directly related to the intention to recommend a Brazilian tourist destination by foreign tourists. Furthermore, the analysis confirms that tourist satisfaction positively influences intention to recommend the destination, which is consistent with the hypothesis signalized by previous studies.https://tmstudies.net/index.php/ectms/article/view/654/1168affectionbrazilian tourist destinationsword of mouthstructural equation modelingsatisfaction
spellingShingle Márcio Moutinho Abdalla
José Roberto Ribas
Paulo Roberto da Costa Vieira
The antecedents of word of mouth intentions about a Brazilian tourist destination
Tourism & Management Studies
affection
brazilian tourist destinations
word of mouth
structural equation modeling
satisfaction
title The antecedents of word of mouth intentions about a Brazilian tourist destination
title_full The antecedents of word of mouth intentions about a Brazilian tourist destination
title_fullStr The antecedents of word of mouth intentions about a Brazilian tourist destination
title_full_unstemmed The antecedents of word of mouth intentions about a Brazilian tourist destination
title_short The antecedents of word of mouth intentions about a Brazilian tourist destination
title_sort antecedents of word of mouth intentions about a brazilian tourist destination
topic affection
brazilian tourist destinations
word of mouth
structural equation modeling
satisfaction
url https://tmstudies.net/index.php/ectms/article/view/654/1168
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