Assessment of meritocracy, accountability, and public service reforms in Ethiopia: evidence from public organizations in the Northwest Region

Ethiopia’s commitment to public service reform and meritocratic principles faces challenges, particularly legal and moral violence in the study area. The objective of this study is to investigate the effects of meritocracy on public service reform, mediated by accountability. The study applied an ex...

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Main Authors: Worku Lemlemu Ferede, Yalew Endawoke, Gedif Tessema
Format: Article
Language:English
Published: Taylor & Francis Group 2025-12-01
Series:Cogent Business & Management
Subjects:
Online Access:https://www.tandfonline.com/doi/10.1080/23311975.2025.2492388
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author Worku Lemlemu Ferede
Yalew Endawoke
Gedif Tessema
author_facet Worku Lemlemu Ferede
Yalew Endawoke
Gedif Tessema
author_sort Worku Lemlemu Ferede
collection DOAJ
description Ethiopia’s commitment to public service reform and meritocratic principles faces challenges, particularly legal and moral violence in the study area. The objective of this study is to investigate the effects of meritocracy on public service reform, mediated by accountability. The study applied an explanatory design and a quantitative approach through a structured questionnaire-based survey (n = 354) with randomly sampled respondents in public organizations in the northwest region of Ethiopia. The reliability and validity of scale items were tested. The data were analyzed using SEM-PLS version 4. The results revealed that meritocracy and accountability had a direct effect on public service reform. Additionally, the study demonstrated a partial mediation of accountability, shaping the relationship between meritocracy and public service reform. Organizations that prioritize meritocracy witness enhanced accountability and public service reform, emphasizing the effectiveness of merit-based systems. The study’s unique interdisciplinary approach and mediation explorations within public organizations are deemed original, laying the groundwork for future research on challenges in public service contexts. Finally, it is recommended for government officials and policymakers to prioritize the local context and a merit-driven system, ensuring an accountability mechanism that addresses complexities in Ethiopian public service reform effectiveness.
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spelling doaj-art-669617f797e441ecaff00d226ce1f1bc2025-08-20T02:27:41ZengTaylor & Francis GroupCogent Business & Management2331-19752025-12-0112110.1080/23311975.2025.2492388Assessment of meritocracy, accountability, and public service reforms in Ethiopia: evidence from public organizations in the Northwest RegionWorku Lemlemu Ferede0Yalew Endawoke1Gedif Tessema2Department of Management, College of Business and Economics, University of Gondar, EthiopiaDepartment of Psychology, College of Social and Humanitarian Science, Bahirdar University, EthiopiaDepartment of Management, College of Business and Economics, University of Gondar, EthiopiaEthiopia’s commitment to public service reform and meritocratic principles faces challenges, particularly legal and moral violence in the study area. The objective of this study is to investigate the effects of meritocracy on public service reform, mediated by accountability. The study applied an explanatory design and a quantitative approach through a structured questionnaire-based survey (n = 354) with randomly sampled respondents in public organizations in the northwest region of Ethiopia. The reliability and validity of scale items were tested. The data were analyzed using SEM-PLS version 4. The results revealed that meritocracy and accountability had a direct effect on public service reform. Additionally, the study demonstrated a partial mediation of accountability, shaping the relationship between meritocracy and public service reform. Organizations that prioritize meritocracy witness enhanced accountability and public service reform, emphasizing the effectiveness of merit-based systems. The study’s unique interdisciplinary approach and mediation explorations within public organizations are deemed original, laying the groundwork for future research on challenges in public service contexts. Finally, it is recommended for government officials and policymakers to prioritize the local context and a merit-driven system, ensuring an accountability mechanism that addresses complexities in Ethiopian public service reform effectiveness.https://www.tandfonline.com/doi/10.1080/23311975.2025.2492388Accountabilitypublic servicemeritocracyreformsManagement & OrganizationPublic Management
spellingShingle Worku Lemlemu Ferede
Yalew Endawoke
Gedif Tessema
Assessment of meritocracy, accountability, and public service reforms in Ethiopia: evidence from public organizations in the Northwest Region
Cogent Business & Management
Accountability
public service
meritocracy
reforms
Management & Organization
Public Management
title Assessment of meritocracy, accountability, and public service reforms in Ethiopia: evidence from public organizations in the Northwest Region
title_full Assessment of meritocracy, accountability, and public service reforms in Ethiopia: evidence from public organizations in the Northwest Region
title_fullStr Assessment of meritocracy, accountability, and public service reforms in Ethiopia: evidence from public organizations in the Northwest Region
title_full_unstemmed Assessment of meritocracy, accountability, and public service reforms in Ethiopia: evidence from public organizations in the Northwest Region
title_short Assessment of meritocracy, accountability, and public service reforms in Ethiopia: evidence from public organizations in the Northwest Region
title_sort assessment of meritocracy accountability and public service reforms in ethiopia evidence from public organizations in the northwest region
topic Accountability
public service
meritocracy
reforms
Management & Organization
Public Management
url https://www.tandfonline.com/doi/10.1080/23311975.2025.2492388
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AT gediftessema assessmentofmeritocracyaccountabilityandpublicservicereformsinethiopiaevidencefrompublicorganizationsinthenorthwestregion