Approaches to Build a Motivation System for Healthcare Workers Through Studying Their Needs

Background. Being valuable resources of primary healthcare organizations, healthcare workers ensure the quality of medical care and fulfill healthcare tasks in preserving national health. Primary care providers suffer from chronic stress due to various factors: a permanent staff shortage, a need to...

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Main Author: E. A. Konovalova
Format: Article
Language:Russian
Published: Research Institute for Healthcare Organization and Medical Management of Moscow Healthcare Department 2025-03-01
Series:Здоровье мегаполиса
Subjects:
Online Access:https://www.city-healthcare.com/jour/article/view/202
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author E. A. Konovalova
author_facet E. A. Konovalova
author_sort E. A. Konovalova
collection DOAJ
description Background. Being valuable resources of primary healthcare organizations, healthcare workers ensure the quality of medical care and fulfill healthcare tasks in preserving national health. Primary care providers suffer from chronic stress due to various factors: a permanent staff shortage, a need to strictly follow standards and regulations that define time limits for interacting with patients, a high probability of conflicts, including misunderstandings of worker actions by patients. Thus, there is an obvious need to develop a motivation system for primary care providers.Purpose. To study motivational preferences and to analyze needs that lay the foundation to build an efficient motivation system for primary care providers.Materials and methods. Methods of analysis, synthesis, and content analysis were used to review scientific literature. The publications of Russian authors investigating the needs of primary care providers provided a basis for the study.Results. The study revealed the difficulties in building a motivation system based on the staff needs since the task has a multidimensional nature. Needs vary over employees and time, therefore, it is recommended, firstly, to carry out constant monitoring in order to timely identify the most significant transformations, secondly, to engage managers with knowledge and experience in motivation management and psychologists in building a motivation system in order to communicate more productively with staff.
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spelling doaj-art-65ccfc88a0db411ca918d9c1b6ffa6b72025-08-20T03:20:20ZrusResearch Institute for Healthcare Organization and Medical Management of Moscow Healthcare DepartmentЗдоровье мегаполиса2713-26172025-03-016114314910.47619/2713-2617.zm.2025.v.6i1;143-149189Approaches to Build a Motivation System for Healthcare Workers Through Studying Their NeedsE. A. Konovalova0N. A. Semashko National Research Institute of Public HealthBackground. Being valuable resources of primary healthcare organizations, healthcare workers ensure the quality of medical care and fulfill healthcare tasks in preserving national health. Primary care providers suffer from chronic stress due to various factors: a permanent staff shortage, a need to strictly follow standards and regulations that define time limits for interacting with patients, a high probability of conflicts, including misunderstandings of worker actions by patients. Thus, there is an obvious need to develop a motivation system for primary care providers.Purpose. To study motivational preferences and to analyze needs that lay the foundation to build an efficient motivation system for primary care providers.Materials and methods. Methods of analysis, synthesis, and content analysis were used to review scientific literature. The publications of Russian authors investigating the needs of primary care providers provided a basis for the study.Results. The study revealed the difficulties in building a motivation system based on the staff needs since the task has a multidimensional nature. Needs vary over employees and time, therefore, it is recommended, firstly, to carry out constant monitoring in order to timely identify the most significant transformations, secondly, to engage managers with knowledge and experience in motivation management and psychologists in building a motivation system in order to communicate more productively with staff.https://www.city-healthcare.com/jour/article/view/202medical staffprimary medical caremotivation systemneedsmultidimensionalityintegrated approach
spellingShingle E. A. Konovalova
Approaches to Build a Motivation System for Healthcare Workers Through Studying Their Needs
Здоровье мегаполиса
medical staff
primary medical care
motivation system
needs
multidimensionality
integrated approach
title Approaches to Build a Motivation System for Healthcare Workers Through Studying Their Needs
title_full Approaches to Build a Motivation System for Healthcare Workers Through Studying Their Needs
title_fullStr Approaches to Build a Motivation System for Healthcare Workers Through Studying Their Needs
title_full_unstemmed Approaches to Build a Motivation System for Healthcare Workers Through Studying Their Needs
title_short Approaches to Build a Motivation System for Healthcare Workers Through Studying Their Needs
title_sort approaches to build a motivation system for healthcare workers through studying their needs
topic medical staff
primary medical care
motivation system
needs
multidimensionality
integrated approach
url https://www.city-healthcare.com/jour/article/view/202
work_keys_str_mv AT eakonovalova approachestobuildamotivationsystemforhealthcareworkersthroughstudyingtheirneeds