Logistics platforms’ ‘new’ mode of appropriation?: An analysis of four trends from inside Germany’s Q-commerce sector

This article investigates the ‘newness’ of platformised logistics labour through an ethnographic study of a Q-Commerce platform – ‘Smart Groceries’ – in Germany. Because conditions at ‘Smart Groceries’ seemed comparatively good, the authors were forced to question the centrality of ‘gigification’ to...

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Main Authors: Harry Parfitt, Ercüment Çelik
Format: Article
Language:English
Published: Pluto Journals 2025-05-01
Series:Work Organisation, Labour and Globalisation
Online Access:https://www.scienceopen.com/hosted-document?doi=10.13169/workorgalaboglob.19.2.0009
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author Harry Parfitt
Ercüment Çelik
author_facet Harry Parfitt
Ercüment Çelik
author_sort Harry Parfitt
collection DOAJ
description This article investigates the ‘newness’ of platformised logistics labour through an ethnographic study of a Q-Commerce platform – ‘Smart Groceries’ – in Germany. Because conditions at ‘Smart Groceries’ seemed comparatively good, the authors were forced to question the centrality of ‘gigification’ to platform logistics labour. The article draws on participant observation and 16 in-depth interviews with workers and suggests that logistics platforms’ ‘new’ mode of harnessing labour to capital represents an intertwining of four trends: algorithmic management, flexibilisation, the ‘explosion’ of the factory and the incorporation of migrant labour. These trends foster alienation, precarity, fragmentation and exploitation, respectively.
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institution Kabale University
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record_format Article
series Work Organisation, Labour and Globalisation
spelling doaj-art-6577cf77d62349adb0d6bdfc4eb537702025-08-20T03:30:37ZengPluto JournalsWork Organisation, Labour and Globalisation1745-641X1745-64282025-05-0119226127710.13169/workorgalaboglob.19.2.0009Logistics platforms’ ‘new’ mode of appropriation?: An analysis of four trends from inside Germany’s Q-commerce sectorHarry ParfittErcüment ÇelikThis article investigates the ‘newness’ of platformised logistics labour through an ethnographic study of a Q-Commerce platform – ‘Smart Groceries’ – in Germany. Because conditions at ‘Smart Groceries’ seemed comparatively good, the authors were forced to question the centrality of ‘gigification’ to platform logistics labour. The article draws on participant observation and 16 in-depth interviews with workers and suggests that logistics platforms’ ‘new’ mode of harnessing labour to capital represents an intertwining of four trends: algorithmic management, flexibilisation, the ‘explosion’ of the factory and the incorporation of migrant labour. These trends foster alienation, precarity, fragmentation and exploitation, respectively.https://www.scienceopen.com/hosted-document?doi=10.13169/workorgalaboglob.19.2.0009
spellingShingle Harry Parfitt
Ercüment Çelik
Logistics platforms’ ‘new’ mode of appropriation?: An analysis of four trends from inside Germany’s Q-commerce sector
Work Organisation, Labour and Globalisation
title Logistics platforms’ ‘new’ mode of appropriation?: An analysis of four trends from inside Germany’s Q-commerce sector
title_full Logistics platforms’ ‘new’ mode of appropriation?: An analysis of four trends from inside Germany’s Q-commerce sector
title_fullStr Logistics platforms’ ‘new’ mode of appropriation?: An analysis of four trends from inside Germany’s Q-commerce sector
title_full_unstemmed Logistics platforms’ ‘new’ mode of appropriation?: An analysis of four trends from inside Germany’s Q-commerce sector
title_short Logistics platforms’ ‘new’ mode of appropriation?: An analysis of four trends from inside Germany’s Q-commerce sector
title_sort logistics platforms new mode of appropriation an analysis of four trends from inside germany s q commerce sector
url https://www.scienceopen.com/hosted-document?doi=10.13169/workorgalaboglob.19.2.0009
work_keys_str_mv AT harryparfitt logisticsplatformsnewmodeofappropriationananalysisoffourtrendsfrominsidegermanysqcommercesector
AT ercumentcelik logisticsplatformsnewmodeofappropriationananalysisoffourtrendsfrominsidegermanysqcommercesector