Logistics platforms’ ‘new’ mode of appropriation?: An analysis of four trends from inside Germany’s Q-commerce sector

This article investigates the ‘newness’ of platformised logistics labour through an ethnographic study of a Q-Commerce platform – ‘Smart Groceries’ – in Germany. Because conditions at ‘Smart Groceries’ seemed comparatively good, the authors were forced to question the centrality of ‘gigification’ to...

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Bibliographic Details
Main Authors: Harry Parfitt, Ercüment Çelik
Format: Article
Language:English
Published: Pluto Journals 2025-05-01
Series:Work Organisation, Labour and Globalisation
Online Access:https://www.scienceopen.com/hosted-document?doi=10.13169/workorgalaboglob.19.2.0009
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Summary:This article investigates the ‘newness’ of platformised logistics labour through an ethnographic study of a Q-Commerce platform – ‘Smart Groceries’ – in Germany. Because conditions at ‘Smart Groceries’ seemed comparatively good, the authors were forced to question the centrality of ‘gigification’ to platform logistics labour. The article draws on participant observation and 16 in-depth interviews with workers and suggests that logistics platforms’ ‘new’ mode of harnessing labour to capital represents an intertwining of four trends: algorithmic management, flexibilisation, the ‘explosion’ of the factory and the incorporation of migrant labour. These trends foster alienation, precarity, fragmentation and exploitation, respectively.
ISSN:1745-641X
1745-6428