Impression Management by Information Technology Professionals When Reporting Flow at Work: A Study at the Individual and Team Levels of Occupational Culture

Information technology (IT) professionals have been depicted as good examples of in-flow individuals and teams. Accordingly, their workplace is acknowledged as ludic and relaxed, while also immersive and productive. The present study discusses evidence of actions effected by IT professionals to inst...

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Main Authors: Pedro Jácome de Moura, Carlo G. Porto-Bellini, Eusebio Scornavacca
Format: Article
Language:English
Published: MDPI AG 2025-04-01
Series:Administrative Sciences
Subjects:
Online Access:https://www.mdpi.com/2076-3387/15/5/170
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author Pedro Jácome de Moura
Carlo G. Porto-Bellini
Eusebio Scornavacca
author_facet Pedro Jácome de Moura
Carlo G. Porto-Bellini
Eusebio Scornavacca
author_sort Pedro Jácome de Moura
collection DOAJ
description Information technology (IT) professionals have been depicted as good examples of in-flow individuals and teams. Accordingly, their workplace is acknowledged as ludic and relaxed, while also immersive and productive. The present study discusses evidence of actions effected by IT professionals to institutionalize and reinforce this mostly positive image when they report perceptions about themselves, their cohorts, and their routines at work. The study involves the processing of two datasets of responses given by IT professionals to questionnaires on the state of flow at work concurrently with other phenomena of positive psychology at both the individual and team levels. The datasets included contrasting (positive and negative) attitudinal measures that enabled a statistical discussion on whether IT professionals overestimate the positive aspects of their profession. This study concludes that cognitive dissonance and practices of impression management are likely involved in how IT professionals address flow-related questions to reinforce a positive image at work. Recommendations for scholars and industry researchers involve better questionnaire-crafting techniques to minimize measurement and inference biases, as well as contrasting self-reports with actual behaviors to build stronger indicators of the work climate, the routines, and the mood of IT personnel.
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spelling doaj-art-64c4a9d456de4588abaece342ec1dbd32025-08-20T03:47:47ZengMDPI AGAdministrative Sciences2076-33872025-04-0115517010.3390/admsci15050170Impression Management by Information Technology Professionals When Reporting Flow at Work: A Study at the Individual and Team Levels of Occupational CulturePedro Jácome de Moura0Carlo G. Porto-Bellini1Eusebio Scornavacca2Department of Business Administration, Universidade Federal da Paraíba, João Pessoa 58051, PB, BrazilDepartment of Business Administration, Universidade Federal da Paraíba, João Pessoa 58051, PB, BrazilSchool for the Future of Innovation in Society, Arizona State University, Tempe, AZ 85281, USAInformation technology (IT) professionals have been depicted as good examples of in-flow individuals and teams. Accordingly, their workplace is acknowledged as ludic and relaxed, while also immersive and productive. The present study discusses evidence of actions effected by IT professionals to institutionalize and reinforce this mostly positive image when they report perceptions about themselves, their cohorts, and their routines at work. The study involves the processing of two datasets of responses given by IT professionals to questionnaires on the state of flow at work concurrently with other phenomena of positive psychology at both the individual and team levels. The datasets included contrasting (positive and negative) attitudinal measures that enabled a statistical discussion on whether IT professionals overestimate the positive aspects of their profession. This study concludes that cognitive dissonance and practices of impression management are likely involved in how IT professionals address flow-related questions to reinforce a positive image at work. Recommendations for scholars and industry researchers involve better questionnaire-crafting techniques to minimize measurement and inference biases, as well as contrasting self-reports with actual behaviors to build stronger indicators of the work climate, the routines, and the mood of IT personnel.https://www.mdpi.com/2076-3387/15/5/170information technology cultureimpression managementcognitive dissonanceflowanswering biaspsychometric research
spellingShingle Pedro Jácome de Moura
Carlo G. Porto-Bellini
Eusebio Scornavacca
Impression Management by Information Technology Professionals When Reporting Flow at Work: A Study at the Individual and Team Levels of Occupational Culture
Administrative Sciences
information technology culture
impression management
cognitive dissonance
flow
answering bias
psychometric research
title Impression Management by Information Technology Professionals When Reporting Flow at Work: A Study at the Individual and Team Levels of Occupational Culture
title_full Impression Management by Information Technology Professionals When Reporting Flow at Work: A Study at the Individual and Team Levels of Occupational Culture
title_fullStr Impression Management by Information Technology Professionals When Reporting Flow at Work: A Study at the Individual and Team Levels of Occupational Culture
title_full_unstemmed Impression Management by Information Technology Professionals When Reporting Flow at Work: A Study at the Individual and Team Levels of Occupational Culture
title_short Impression Management by Information Technology Professionals When Reporting Flow at Work: A Study at the Individual and Team Levels of Occupational Culture
title_sort impression management by information technology professionals when reporting flow at work a study at the individual and team levels of occupational culture
topic information technology culture
impression management
cognitive dissonance
flow
answering bias
psychometric research
url https://www.mdpi.com/2076-3387/15/5/170
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AT eusebioscornavacca impressionmanagementbyinformationtechnologyprofessionalswhenreportingflowatworkastudyattheindividualandteamlevelsofoccupationalculture