Unlocking Potential: The Potential Impact of ‘Happymakers’ in Alleviating the Labor Shortage in Dementia Care Work: The Paradigm Shift From Care to Well-Being at an Amsterdam-Based Long-Term Care Facility
Introduction: This study aims to identify success factors and challenges of an integrated care model, with an underlying goal of addressing the labor shortage in dementia care. The research investigates the interdisciplinary communication in a long-term care facility in Amsterdam, focusing on the co...
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| Format: | Article |
| Language: | English |
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Ubiquity Press
2025-07-01
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| Series: | International Journal of Integrated Care |
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| Online Access: | https://account.ijic.org/index.php/up-j-ijic/article/view/8579 |
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| author | Caroline van Dullemen Petra Boersma Henk Nies |
| author_facet | Caroline van Dullemen Petra Boersma Henk Nies |
| author_sort | Caroline van Dullemen |
| collection | DOAJ |
| description | Introduction: This study aims to identify success factors and challenges of an integrated care model, with an underlying goal of addressing the labor shortage in dementia care. The research investigates the interdisciplinary communication in a long-term care facility in Amsterdam, focusing on the collaboration between the so-called ‘Happymakers’ (non-medically trained staff) and qualified personnel. The Relational Coordination Theory serves as theoretical framework, emphasizing the need for shared goals, knowledge, and mutual respect for effective communication. Methods: Using qualitative methods, the research involved interviews with thirty staff members in 2022. Results: Work satisfaction was rated very positively. The collaboration between the ‘Happymakers’ and qualified care workers was generally positive, perspectives on risk perception and task alignment varied. Trust and a culture allowing mistakes were deemed crucial. Discussion, Conclusion: Overall, the findings suggest that the integration model which includes the paradigm shift from care to well-being, positively influences care quality as well as job satisfaction potentially alleviating the labor market shortage. The study suggests further research on strategies for integrating formal with informal care work and comparative research between integrated dementia care and more traditional, medical oriented types of care. |
| format | Article |
| id | doaj-art-648acda0df71452da058754b5ca2f1db |
| institution | Kabale University |
| issn | 1568-4156 |
| language | English |
| publishDate | 2025-07-01 |
| publisher | Ubiquity Press |
| record_format | Article |
| series | International Journal of Integrated Care |
| spelling | doaj-art-648acda0df71452da058754b5ca2f1db2025-08-21T12:36:16ZengUbiquity PressInternational Journal of Integrated Care1568-41562025-07-0125171710.5334/ijic.85798475Unlocking Potential: The Potential Impact of ‘Happymakers’ in Alleviating the Labor Shortage in Dementia Care Work: The Paradigm Shift From Care to Well-Being at an Amsterdam-Based Long-Term Care FacilityCaroline van Dullemen0https://orcid.org/0000-0001-8493-3809Petra Boersma1https://orcid.org/0000-0003-3790-6263Henk Nies2https://orcid.org/0000-0003-3897-206XBen Sajet Centre, Amsterdam; VU University Amsterdam, Departement Public Administration & Political ScienceBen Sajet Centre, Amsterdam; Faculty of Health, Sports and Social Work, Inholland University of Applied Sciences, AmsterdamEndowed professor of Organisation and Policy in Long-term Care (em.), Department of Organization Sciences, VU University Amsterdam; Ben Sajet Centre, AmsterdamIntroduction: This study aims to identify success factors and challenges of an integrated care model, with an underlying goal of addressing the labor shortage in dementia care. The research investigates the interdisciplinary communication in a long-term care facility in Amsterdam, focusing on the collaboration between the so-called ‘Happymakers’ (non-medically trained staff) and qualified personnel. The Relational Coordination Theory serves as theoretical framework, emphasizing the need for shared goals, knowledge, and mutual respect for effective communication. Methods: Using qualitative methods, the research involved interviews with thirty staff members in 2022. Results: Work satisfaction was rated very positively. The collaboration between the ‘Happymakers’ and qualified care workers was generally positive, perspectives on risk perception and task alignment varied. Trust and a culture allowing mistakes were deemed crucial. Discussion, Conclusion: Overall, the findings suggest that the integration model which includes the paradigm shift from care to well-being, positively influences care quality as well as job satisfaction potentially alleviating the labor market shortage. The study suggests further research on strategies for integrating formal with informal care work and comparative research between integrated dementia care and more traditional, medical oriented types of care.https://account.ijic.org/index.php/up-j-ijic/article/view/8579integrated carewellbeingnursingdementiainnovation |
| spellingShingle | Caroline van Dullemen Petra Boersma Henk Nies Unlocking Potential: The Potential Impact of ‘Happymakers’ in Alleviating the Labor Shortage in Dementia Care Work: The Paradigm Shift From Care to Well-Being at an Amsterdam-Based Long-Term Care Facility International Journal of Integrated Care integrated care wellbeing nursing dementia innovation |
| title | Unlocking Potential: The Potential Impact of ‘Happymakers’ in Alleviating the Labor Shortage in Dementia Care Work: The Paradigm Shift From Care to Well-Being at an Amsterdam-Based Long-Term Care Facility |
| title_full | Unlocking Potential: The Potential Impact of ‘Happymakers’ in Alleviating the Labor Shortage in Dementia Care Work: The Paradigm Shift From Care to Well-Being at an Amsterdam-Based Long-Term Care Facility |
| title_fullStr | Unlocking Potential: The Potential Impact of ‘Happymakers’ in Alleviating the Labor Shortage in Dementia Care Work: The Paradigm Shift From Care to Well-Being at an Amsterdam-Based Long-Term Care Facility |
| title_full_unstemmed | Unlocking Potential: The Potential Impact of ‘Happymakers’ in Alleviating the Labor Shortage in Dementia Care Work: The Paradigm Shift From Care to Well-Being at an Amsterdam-Based Long-Term Care Facility |
| title_short | Unlocking Potential: The Potential Impact of ‘Happymakers’ in Alleviating the Labor Shortage in Dementia Care Work: The Paradigm Shift From Care to Well-Being at an Amsterdam-Based Long-Term Care Facility |
| title_sort | unlocking potential the potential impact of happymakers in alleviating the labor shortage in dementia care work the paradigm shift from care to well being at an amsterdam based long term care facility |
| topic | integrated care wellbeing nursing dementia innovation |
| url | https://account.ijic.org/index.php/up-j-ijic/article/view/8579 |
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