Developing and Validating a User-Friendly Quality Benchmark: Enhancing the Integrity of Online Health Information for Patients and Clinicians

The quality of online health information remains one of the leading causes in combating misinformation for patients and the public. However, assessing online health content is challenging for those without medical expertise. This article briefly outlines the development and validation of an evidence...

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Main Authors: Lubna Daraz PhD, Cicek Dogu MA
Format: Article
Language:English
Published: SAGE Publishing 2025-01-01
Series:Journal of Patient Experience
Online Access:https://doi.org/10.1177/23743735241309468
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author Lubna Daraz PhD
Cicek Dogu MA
author_facet Lubna Daraz PhD
Cicek Dogu MA
author_sort Lubna Daraz PhD
collection DOAJ
description The quality of online health information remains one of the leading causes in combating misinformation for patients and the public. However, assessing online health content is challenging for those without medical expertise. This article briefly outlines the development and validation of an evidence-based online health information evaluation tool. A systematic approach with five phases was adopted: (1) synthesizing the current state of the reliability of online health information, (2) conducting content analysis of existing quality assessment tools, (3) drafting a comprehensive list of quality criteria, (4) developing and validating a quality benchmark, and (5) disseminating the results. Collaborative input from healthcare providers, patients, caregivers, and the public developed and validated a quality benchmark. The quality benchmark consists of 5 quality criteria and 8 accompanying descriptions that define each quality criterion. A printable version of the benchmark is provided in the article to facilitate easy implementation by both patients and healthcare providers. The benchmark is recommended for use and intended to empower patients with a skill set to navigate through online misinformation, facilitating access to credible health information and promoting improved health outcomes.
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institution Kabale University
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spelling doaj-art-64222d9107e54fa597c7462807389fda2025-01-31T12:04:32ZengSAGE PublishingJournal of Patient Experience2374-37432025-01-011210.1177/23743735241309468Developing and Validating a User-Friendly Quality Benchmark: Enhancing the Integrity of Online Health Information for Patients and CliniciansLubna Daraz PhDCicek Dogu MAThe quality of online health information remains one of the leading causes in combating misinformation for patients and the public. However, assessing online health content is challenging for those without medical expertise. This article briefly outlines the development and validation of an evidence-based online health information evaluation tool. A systematic approach with five phases was adopted: (1) synthesizing the current state of the reliability of online health information, (2) conducting content analysis of existing quality assessment tools, (3) drafting a comprehensive list of quality criteria, (4) developing and validating a quality benchmark, and (5) disseminating the results. Collaborative input from healthcare providers, patients, caregivers, and the public developed and validated a quality benchmark. The quality benchmark consists of 5 quality criteria and 8 accompanying descriptions that define each quality criterion. A printable version of the benchmark is provided in the article to facilitate easy implementation by both patients and healthcare providers. The benchmark is recommended for use and intended to empower patients with a skill set to navigate through online misinformation, facilitating access to credible health information and promoting improved health outcomes.https://doi.org/10.1177/23743735241309468
spellingShingle Lubna Daraz PhD
Cicek Dogu MA
Developing and Validating a User-Friendly Quality Benchmark: Enhancing the Integrity of Online Health Information for Patients and Clinicians
Journal of Patient Experience
title Developing and Validating a User-Friendly Quality Benchmark: Enhancing the Integrity of Online Health Information for Patients and Clinicians
title_full Developing and Validating a User-Friendly Quality Benchmark: Enhancing the Integrity of Online Health Information for Patients and Clinicians
title_fullStr Developing and Validating a User-Friendly Quality Benchmark: Enhancing the Integrity of Online Health Information for Patients and Clinicians
title_full_unstemmed Developing and Validating a User-Friendly Quality Benchmark: Enhancing the Integrity of Online Health Information for Patients and Clinicians
title_short Developing and Validating a User-Friendly Quality Benchmark: Enhancing the Integrity of Online Health Information for Patients and Clinicians
title_sort developing and validating a user friendly quality benchmark enhancing the integrity of online health information for patients and clinicians
url https://doi.org/10.1177/23743735241309468
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