Unveiling The Dynamics of Internal and External Management on Public Satisfaction: Insights from Public Service Malls

Unveiling The Dynamics of Internal and External Management on Public Satisfaction: Insights from Public Service Malls

Every government agency that provides public services to the community must be able to produce quality public services that satisfy the community. It cannot be denied that the manager's duties cannot be separated from community satisfaction. Thus, this research aims to examine how the manager&#...

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Bibliographic Details
Main Authors: M. Hidayat Panuntun Muslim, Dasman Lanin, Aldri Frinaldi, Muhamad Ali Embi, Boni Saputra
Format: Article
Language:English
Published: Universitas Muhammadiyah Yogyakarta 2024-07-01
Series:Jurnal Studi Pemerintahan
Subjects:
peranan internal dan eksternal manager
kepuasan masyarakat
mal pelayanan publik
Online Access:https://jsp.umy.ac.id/index.php/jsp/article/view/361
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