The Moderating Role of Emotional Intelligence on the Relationship Between Nurses’ Preparedness to Care for COVID-19 Patients and Their Quality of Work Life

Emotional intelligence (EI) is increasingly recognized as a key factor in healthcare, where managing emotions is vital for job satisfaction, productivity, and interpersonal relationships. For nurses, particularly during the COVID-19 pandemic, EI plays a pivotal role in navigating emotional challenge...

Full description

Saved in:
Bibliographic Details
Main Authors: Hanan A. Alkorashy, Aisha F. Basheer, Hanem F. Mohamed
Format: Article
Language:English
Published: MDPI AG 2024-12-01
Series:Behavioral Sciences
Subjects:
Online Access:https://www.mdpi.com/2076-328X/14/12/1166
Tags: Add Tag
No Tags, Be the first to tag this record!
_version_ 1850240302048083968
author Hanan A. Alkorashy
Aisha F. Basheer
Hanem F. Mohamed
author_facet Hanan A. Alkorashy
Aisha F. Basheer
Hanem F. Mohamed
author_sort Hanan A. Alkorashy
collection DOAJ
description Emotional intelligence (EI) is increasingly recognized as a key factor in healthcare, where managing emotions is vital for job satisfaction, productivity, and interpersonal relationships. For nurses, particularly during the COVID-19 pandemic, EI plays a pivotal role in navigating emotional challenges and improving their quality of work life (QoWL). This study examined how EI moderates the relationship between nurses’ preparedness to care for COVID-19 patients and their QoWL. A cross-sectional, correlational design was used, involving 267 nurses from various healthcare settings. Data were collected through the Emotional Intelligence Scale, the Quality of Nursing Work Life survey, and demographic questionnaires. The sample was predominantly female (94.4%), with a mean age of 37.47 years (SD = 8.09) and an average of 8.43 years of experience (SD = 6.33). Most nurses (87.3%) attended COVID-19-related workshops, with 76.4% feeling prepared to care for COVID-19 patients. Emotional intelligence levels were high, with 93.6% of nurses reporting good personal competence and 85.4% reporting good social competence. Descriptive results showed that 71% of nurses perceived their QoWL as good, while 29% rated it as fair. Pearson correlation analysis revealed significant positive correlations between both personal competence (r = 0.33, <i>p</i> < 0.001) and social competence (r = 0.34, <i>p</i> < 0.001) with QoWL, but preparedness to care for COVID-19 patients did not correlate significantly with either EI or QoWL. Hierarchical regression analysis demonstrated that, although nurses’ preparedness alone did not predict QoWL (β = 0.034, <i>p</i> = 0.57), including emotional intelligence as a moderator explains 41% of the variance in QoWL. Both personal (β = 0.578, <i>p</i> < 0.001) and social competence (β = 0.665, <i>p</i> < 0.001) components of EI had significant buffering effects on the relationship between preparedness and QoWL. These findings suggest that fostering EI in nurses can enhance their resilience and improve their work life quality, particularly in high-stress healthcare environments like those experienced during the pandemic.
format Article
id doaj-art-63a6955d8f8b48bc8b58c968d7e63345
institution OA Journals
issn 2076-328X
language English
publishDate 2024-12-01
publisher MDPI AG
record_format Article
series Behavioral Sciences
spelling doaj-art-63a6955d8f8b48bc8b58c968d7e633452025-08-20T02:00:54ZengMDPI AGBehavioral Sciences2076-328X2024-12-011412116610.3390/bs14121166The Moderating Role of Emotional Intelligence on the Relationship Between Nurses’ Preparedness to Care for COVID-19 Patients and Their Quality of Work LifeHanan A. Alkorashy0Aisha F. Basheer1Hanem F. Mohamed2Nursing Administration and Education Department, College of Nursing, King Saud University, Riyadh 12372, Saudi ArabiaNursing Administration Department, Maternity and Children Hospital, Ministry of Health, Makkah 24246, Saudi ArabiaCollege of Nursing, King Saud bin Abdulaziz University for Health Sciences (KSAU-HS), Riyadh 11481, Saudi ArabiaEmotional intelligence (EI) is increasingly recognized as a key factor in healthcare, where managing emotions is vital for job satisfaction, productivity, and interpersonal relationships. For nurses, particularly during the COVID-19 pandemic, EI plays a pivotal role in navigating emotional challenges and improving their quality of work life (QoWL). This study examined how EI moderates the relationship between nurses’ preparedness to care for COVID-19 patients and their QoWL. A cross-sectional, correlational design was used, involving 267 nurses from various healthcare settings. Data were collected through the Emotional Intelligence Scale, the Quality of Nursing Work Life survey, and demographic questionnaires. The sample was predominantly female (94.4%), with a mean age of 37.47 years (SD = 8.09) and an average of 8.43 years of experience (SD = 6.33). Most nurses (87.3%) attended COVID-19-related workshops, with 76.4% feeling prepared to care for COVID-19 patients. Emotional intelligence levels were high, with 93.6% of nurses reporting good personal competence and 85.4% reporting good social competence. Descriptive results showed that 71% of nurses perceived their QoWL as good, while 29% rated it as fair. Pearson correlation analysis revealed significant positive correlations between both personal competence (r = 0.33, <i>p</i> < 0.001) and social competence (r = 0.34, <i>p</i> < 0.001) with QoWL, but preparedness to care for COVID-19 patients did not correlate significantly with either EI or QoWL. Hierarchical regression analysis demonstrated that, although nurses’ preparedness alone did not predict QoWL (β = 0.034, <i>p</i> = 0.57), including emotional intelligence as a moderator explains 41% of the variance in QoWL. Both personal (β = 0.578, <i>p</i> < 0.001) and social competence (β = 0.665, <i>p</i> < 0.001) components of EI had significant buffering effects on the relationship between preparedness and QoWL. These findings suggest that fostering EI in nurses can enhance their resilience and improve their work life quality, particularly in high-stress healthcare environments like those experienced during the pandemic.https://www.mdpi.com/2076-328X/14/12/1166emotional intelligencenursesCOVID-19 pandemic preparednesssickness impact profilework–life balancelife change events
spellingShingle Hanan A. Alkorashy
Aisha F. Basheer
Hanem F. Mohamed
The Moderating Role of Emotional Intelligence on the Relationship Between Nurses’ Preparedness to Care for COVID-19 Patients and Their Quality of Work Life
Behavioral Sciences
emotional intelligence
nurses
COVID-19 pandemic preparedness
sickness impact profile
work–life balance
life change events
title The Moderating Role of Emotional Intelligence on the Relationship Between Nurses’ Preparedness to Care for COVID-19 Patients and Their Quality of Work Life
title_full The Moderating Role of Emotional Intelligence on the Relationship Between Nurses’ Preparedness to Care for COVID-19 Patients and Their Quality of Work Life
title_fullStr The Moderating Role of Emotional Intelligence on the Relationship Between Nurses’ Preparedness to Care for COVID-19 Patients and Their Quality of Work Life
title_full_unstemmed The Moderating Role of Emotional Intelligence on the Relationship Between Nurses’ Preparedness to Care for COVID-19 Patients and Their Quality of Work Life
title_short The Moderating Role of Emotional Intelligence on the Relationship Between Nurses’ Preparedness to Care for COVID-19 Patients and Their Quality of Work Life
title_sort moderating role of emotional intelligence on the relationship between nurses preparedness to care for covid 19 patients and their quality of work life
topic emotional intelligence
nurses
COVID-19 pandemic preparedness
sickness impact profile
work–life balance
life change events
url https://www.mdpi.com/2076-328X/14/12/1166
work_keys_str_mv AT hananaalkorashy themoderatingroleofemotionalintelligenceontherelationshipbetweennursespreparednesstocareforcovid19patientsandtheirqualityofworklife
AT aishafbasheer themoderatingroleofemotionalintelligenceontherelationshipbetweennursespreparednesstocareforcovid19patientsandtheirqualityofworklife
AT hanemfmohamed themoderatingroleofemotionalintelligenceontherelationshipbetweennursespreparednesstocareforcovid19patientsandtheirqualityofworklife
AT hananaalkorashy moderatingroleofemotionalintelligenceontherelationshipbetweennursespreparednesstocareforcovid19patientsandtheirqualityofworklife
AT aishafbasheer moderatingroleofemotionalintelligenceontherelationshipbetweennursespreparednesstocareforcovid19patientsandtheirqualityofworklife
AT hanemfmohamed moderatingroleofemotionalintelligenceontherelationshipbetweennursespreparednesstocareforcovid19patientsandtheirqualityofworklife