Single server Markovian queueing system with working vacation, impatient customers and disasters

This paper examines the single server Markovian queueing system that incorporates working vacations, disasters, and impatient customers. The server initiates a Vacation when no customers are present in the system, during which it continues to serve arriving customers at a reduced rate. Disasters oc...

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Main Authors: R. S. ohapriyadharsini, V. Suvitha
Format: Article
Language:English
Published: Western Libraries 2025-03-01
Series:Mathematics in Applied Sciences and Engineering
Subjects:
Online Access:https://ojs.lib.uwo.ca/index.php/mase/article/view/21096
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author R. S. ohapriyadharsini
V. Suvitha
author_facet R. S. ohapriyadharsini
V. Suvitha
author_sort R. S. ohapriyadharsini
collection DOAJ
description This paper examines the single server Markovian queueing system that incorporates working vacations, disasters, and impatient customers. The server initiates a Vacation when no customers are present in the system, during which it continues to serve arriving customers at a reduced rate. Disasters occurs while the main server is either busy or on a working vacation; leading to the removal of all customers from the system and causing the server to break down. When the main server is down, it is sent for repairs, and a substitute server provides service at a reduced rate until the main server is restored. When a customer arrives while the server is busy, undergoing repairs, or on Working Vacation, an impatience timer is activated. Additionally, arriving customers activate an impatience timer if the server is busy, under repair, or on a working vacation. If service is not completed before the timer expires, the customer abandons the system. The paper further presents a cost analysis and numerical illustrations to evaluate system performance.
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issn 2563-1926
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publishDate 2025-03-01
publisher Western Libraries
record_format Article
series Mathematics in Applied Sciences and Engineering
spelling doaj-art-638e4721183544bc9f1583d9e02a1cf82025-08-20T02:54:59ZengWestern LibrariesMathematics in Applied Sciences and Engineering2563-19262025-03-016110.5206/mase/21096Single server Markovian queueing system with working vacation, impatient customers and disastersR. S. ohapriyadharsiniV. Suvitha0a:1:{s:5:"en_US";s:105:"Department of Mathematics, College of Engineering and Technology, SRM Institute of Science and Technology";} This paper examines the single server Markovian queueing system that incorporates working vacations, disasters, and impatient customers. The server initiates a Vacation when no customers are present in the system, during which it continues to serve arriving customers at a reduced rate. Disasters occurs while the main server is either busy or on a working vacation; leading to the removal of all customers from the system and causing the server to break down. When the main server is down, it is sent for repairs, and a substitute server provides service at a reduced rate until the main server is restored. When a customer arrives while the server is busy, undergoing repairs, or on Working Vacation, an impatience timer is activated. Additionally, arriving customers activate an impatience timer if the server is busy, under repair, or on a working vacation. If service is not completed before the timer expires, the customer abandons the system. The paper further presents a cost analysis and numerical illustrations to evaluate system performance. https://ojs.lib.uwo.ca/index.php/mase/article/view/21096Working vacation, disaster, impatient customer, repair.
spellingShingle R. S. ohapriyadharsini
V. Suvitha
Single server Markovian queueing system with working vacation, impatient customers and disasters
Mathematics in Applied Sciences and Engineering
Working vacation, disaster, impatient customer, repair.
title Single server Markovian queueing system with working vacation, impatient customers and disasters
title_full Single server Markovian queueing system with working vacation, impatient customers and disasters
title_fullStr Single server Markovian queueing system with working vacation, impatient customers and disasters
title_full_unstemmed Single server Markovian queueing system with working vacation, impatient customers and disasters
title_short Single server Markovian queueing system with working vacation, impatient customers and disasters
title_sort single server markovian queueing system with working vacation impatient customers and disasters
topic Working vacation, disaster, impatient customer, repair.
url https://ojs.lib.uwo.ca/index.php/mase/article/view/21096
work_keys_str_mv AT rsohapriyadharsini singleservermarkovianqueueingsystemwithworkingvacationimpatientcustomersanddisasters
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