Navigating the Human–Robot Interface—Exploring Human Interactions and Perceptions with Social and Telepresence Robots
This study investigates user experiences of interactions with two types of robots: Pepper, a social humanoid robot, and Double 3, a self-driving telepresence robot. Conducted in a controlled setting with a specific participant group, this research aims to understand how the design and functionality...
Saved in:
| Main Authors: | , , , , , , |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
MDPI AG
2025-01-01
|
| Series: | Applied Sciences |
| Subjects: | |
| Online Access: | https://www.mdpi.com/2076-3417/15/3/1127 |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
| _version_ | 1850068279489462272 |
|---|---|
| author | Eva Mårell-Olsson Suna Bensch Thomas Hellström Hannah Alm Amanda Hyllbrant Mimmi Leonardson Sanna Westberg |
| author_facet | Eva Mårell-Olsson Suna Bensch Thomas Hellström Hannah Alm Amanda Hyllbrant Mimmi Leonardson Sanna Westberg |
| author_sort | Eva Mårell-Olsson |
| collection | DOAJ |
| description | This study investigates user experiences of interactions with two types of robots: Pepper, a social humanoid robot, and Double 3, a self-driving telepresence robot. Conducted in a controlled setting with a specific participant group, this research aims to understand how the design and functionality of these robots influence user perception, interaction patterns, and emotional responses. The findings reveal diverse participant reactions, highlighting the importance of adaptability, effective communication, autonomy, and perceived credibility in robot design. Participants showed mixed responses to human-like emotional displays and expressed a desire for robots capable of more nuanced and reliable behaviors. Trust in robots was influenced by their perceived functionality and reliability. Despite limitations in sample size, the study provides insights into the ethical and social considerations of integrating AI in public and professional spaces, offering guidance for enhancing user-centered designs and expanding applications for social and telepresence robots in society. |
| format | Article |
| id | doaj-art-635f3e8b9d0c4d4e882a321ec61a7a91 |
| institution | DOAJ |
| issn | 2076-3417 |
| language | English |
| publishDate | 2025-01-01 |
| publisher | MDPI AG |
| record_format | Article |
| series | Applied Sciences |
| spelling | doaj-art-635f3e8b9d0c4d4e882a321ec61a7a912025-08-20T02:48:06ZengMDPI AGApplied Sciences2076-34172025-01-01153112710.3390/app15031127Navigating the Human–Robot Interface—Exploring Human Interactions and Perceptions with Social and Telepresence RobotsEva Mårell-Olsson0Suna Bensch1Thomas Hellström2Hannah Alm3Amanda Hyllbrant4Mimmi Leonardson5Sanna Westberg6Department of Education, Umeå University, 901 87 Umeå, SwedenDepartment of Computing Sciences, Umeå University, 901 87 Umeå, SwedenDepartment of Computing Sciences, Umeå University, 901 87 Umeå, SwedenDepartment of Mathematics and Mathematical Statistics, Umeå University, 901 87 Umeå, SwedenDepartment of Mathematics and Mathematical Statistics, Umeå University, 901 87 Umeå, SwedenDepartment of Mathematics and Mathematical Statistics, Umeå University, 901 87 Umeå, SwedenDepartment of Mathematics and Mathematical Statistics, Umeå University, 901 87 Umeå, SwedenThis study investigates user experiences of interactions with two types of robots: Pepper, a social humanoid robot, and Double 3, a self-driving telepresence robot. Conducted in a controlled setting with a specific participant group, this research aims to understand how the design and functionality of these robots influence user perception, interaction patterns, and emotional responses. The findings reveal diverse participant reactions, highlighting the importance of adaptability, effective communication, autonomy, and perceived credibility in robot design. Participants showed mixed responses to human-like emotional displays and expressed a desire for robots capable of more nuanced and reliable behaviors. Trust in robots was influenced by their perceived functionality and reliability. Despite limitations in sample size, the study provides insights into the ethical and social considerations of integrating AI in public and professional spaces, offering guidance for enhancing user-centered designs and expanding applications for social and telepresence robots in society.https://www.mdpi.com/2076-3417/15/3/1127human-robot interaction (HRI)social and telepresence robotsuser experiencePepper robotDouble 3 robot |
| spellingShingle | Eva Mårell-Olsson Suna Bensch Thomas Hellström Hannah Alm Amanda Hyllbrant Mimmi Leonardson Sanna Westberg Navigating the Human–Robot Interface—Exploring Human Interactions and Perceptions with Social and Telepresence Robots Applied Sciences human-robot interaction (HRI) social and telepresence robots user experience Pepper robot Double 3 robot |
| title | Navigating the Human–Robot Interface—Exploring Human Interactions and Perceptions with Social and Telepresence Robots |
| title_full | Navigating the Human–Robot Interface—Exploring Human Interactions and Perceptions with Social and Telepresence Robots |
| title_fullStr | Navigating the Human–Robot Interface—Exploring Human Interactions and Perceptions with Social and Telepresence Robots |
| title_full_unstemmed | Navigating the Human–Robot Interface—Exploring Human Interactions and Perceptions with Social and Telepresence Robots |
| title_short | Navigating the Human–Robot Interface—Exploring Human Interactions and Perceptions with Social and Telepresence Robots |
| title_sort | navigating the human robot interface exploring human interactions and perceptions with social and telepresence robots |
| topic | human-robot interaction (HRI) social and telepresence robots user experience Pepper robot Double 3 robot |
| url | https://www.mdpi.com/2076-3417/15/3/1127 |
| work_keys_str_mv | AT evamarellolsson navigatingthehumanrobotinterfaceexploringhumaninteractionsandperceptionswithsocialandtelepresencerobots AT sunabensch navigatingthehumanrobotinterfaceexploringhumaninteractionsandperceptionswithsocialandtelepresencerobots AT thomashellstrom navigatingthehumanrobotinterfaceexploringhumaninteractionsandperceptionswithsocialandtelepresencerobots AT hannahalm navigatingthehumanrobotinterfaceexploringhumaninteractionsandperceptionswithsocialandtelepresencerobots AT amandahyllbrant navigatingthehumanrobotinterfaceexploringhumaninteractionsandperceptionswithsocialandtelepresencerobots AT mimmileonardson navigatingthehumanrobotinterfaceexploringhumaninteractionsandperceptionswithsocialandtelepresencerobots AT sannawestberg navigatingthehumanrobotinterfaceexploringhumaninteractionsandperceptionswithsocialandtelepresencerobots |