Beyond Social Norms: Psychological and Hedonic Drivers of Metaverse Adoption Among Generation Y

The Metaverse has rapidly emerged as a transformative technological frontier, accelerated by key events such as the COVID-19 pandemic and Facebook’s rebranding as Meta. However, the factors influencing Generation Y’s adoption of Metaverse services remain underexplored. This stu...

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Main Authors: Agnieszka Maria Koziel, Chien-Wen Shen, Irfandi Djailani, Yen-Ling Chang
Format: Article
Language:English
Published: IEEE 2025-01-01
Series:IEEE Access
Subjects:
Online Access:https://ieeexplore.ieee.org/document/10974972/
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author Agnieszka Maria Koziel
Chien-Wen Shen
Irfandi Djailani
Yen-Ling Chang
author_facet Agnieszka Maria Koziel
Chien-Wen Shen
Irfandi Djailani
Yen-Ling Chang
author_sort Agnieszka Maria Koziel
collection DOAJ
description The Metaverse has rapidly emerged as a transformative technological frontier, accelerated by key events such as the COVID-19 pandemic and Facebook’s rebranding as Meta. However, the factors influencing Generation Y’s adoption of Metaverse services remain underexplored. This study investigates the psychological, motivational, and social drivers shaping Generation Y’s adoption intentions, positioning the Metaverse as a bridge between the pre-digital and post-digital eras. Applying the Decomposed Theory of Planned Behavior, the findings reveal that perceived behavioral control and attitude significantly influence adoption, highlighting the roles of self-efficacy, user confidence, and positive perceptions of the technology. In contrast, subjective norms, central to traditional adoption models, exert no significant effect, suggesting a generational shift toward digital autonomy. Based on a survey of 341 Generation Y respondents in Taiwan, the findings provide practical insights for developers to prioritize user-friendly interfaces, immersive features, and customization options. Marketers are advised to leverage influencer-driven strategies and personalized digital interactions. The research contributes to theoretical advancements by challenging established models, such as the Unified Theory of Acceptance and Use of Technology, and calls for further research on cross-cultural differences and digital communities.
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issn 2169-3536
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spelling doaj-art-62fbc301194d4dfb8987036ff89d150e2025-08-20T03:53:17ZengIEEEIEEE Access2169-35362025-01-0113784417846010.1109/ACCESS.2025.356375810974972Beyond Social Norms: Psychological and Hedonic Drivers of Metaverse Adoption Among Generation YAgnieszka Maria Koziel0https://orcid.org/0000-0003-0913-813XChien-Wen Shen1https://orcid.org/0000-0002-3792-0818Irfandi Djailani2https://orcid.org/0000-0001-9393-2242Yen-Ling Chang3Graduate College of Sustainability and Green Energy, National Central University, Taoyuan, TaiwanGraduate College of Sustainability and Green Energy, National Central University, Taoyuan, TaiwanDepartment of Business Administration, National Central University, Taoyuan, TaiwanDepartment of Business Administration, National Central University, Taoyuan, TaiwanThe Metaverse has rapidly emerged as a transformative technological frontier, accelerated by key events such as the COVID-19 pandemic and Facebook’s rebranding as Meta. However, the factors influencing Generation Y’s adoption of Metaverse services remain underexplored. This study investigates the psychological, motivational, and social drivers shaping Generation Y’s adoption intentions, positioning the Metaverse as a bridge between the pre-digital and post-digital eras. Applying the Decomposed Theory of Planned Behavior, the findings reveal that perceived behavioral control and attitude significantly influence adoption, highlighting the roles of self-efficacy, user confidence, and positive perceptions of the technology. In contrast, subjective norms, central to traditional adoption models, exert no significant effect, suggesting a generational shift toward digital autonomy. Based on a survey of 341 Generation Y respondents in Taiwan, the findings provide practical insights for developers to prioritize user-friendly interfaces, immersive features, and customization options. Marketers are advised to leverage influencer-driven strategies and personalized digital interactions. The research contributes to theoretical advancements by challenging established models, such as the Unified Theory of Acceptance and Use of Technology, and calls for further research on cross-cultural differences and digital communities.https://ieeexplore.ieee.org/document/10974972/Decomposed theory of planned behaviorgeneration Ymetaverseperceived enjoymentperceived behavioral control
spellingShingle Agnieszka Maria Koziel
Chien-Wen Shen
Irfandi Djailani
Yen-Ling Chang
Beyond Social Norms: Psychological and Hedonic Drivers of Metaverse Adoption Among Generation Y
IEEE Access
Decomposed theory of planned behavior
generation Y
metaverse
perceived enjoyment
perceived behavioral control
title Beyond Social Norms: Psychological and Hedonic Drivers of Metaverse Adoption Among Generation Y
title_full Beyond Social Norms: Psychological and Hedonic Drivers of Metaverse Adoption Among Generation Y
title_fullStr Beyond Social Norms: Psychological and Hedonic Drivers of Metaverse Adoption Among Generation Y
title_full_unstemmed Beyond Social Norms: Psychological and Hedonic Drivers of Metaverse Adoption Among Generation Y
title_short Beyond Social Norms: Psychological and Hedonic Drivers of Metaverse Adoption Among Generation Y
title_sort beyond social norms psychological and hedonic drivers of metaverse adoption among generation y
topic Decomposed theory of planned behavior
generation Y
metaverse
perceived enjoyment
perceived behavioral control
url https://ieeexplore.ieee.org/document/10974972/
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AT chienwenshen beyondsocialnormspsychologicalandhedonicdriversofmetaverseadoptionamonggenerationy
AT irfandidjailani beyondsocialnormspsychologicalandhedonicdriversofmetaverseadoptionamonggenerationy
AT yenlingchang beyondsocialnormspsychologicalandhedonicdriversofmetaverseadoptionamonggenerationy