New data about library service quality and convolution prediction
Library service quality, one of the key performance indicators of service qualities in universities, has been considered deeply in management strategies as part of the Fourth Industrial Revolution, especially, after the Covid-19 pandemic. We undertook a survey around Universities in Ho Chi Minh Cit...
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| Format: | Article |
| Language: | English |
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Can Tho University Publisher
2023-10-01
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| Series: | CTU Journal of Innovation and Sustainable Development |
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| Online Access: | http://web2010.thanhtoan/index.php/ctujs/article/view/678 |
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| _version_ | 1850235678545149952 |
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| author | Minh Tuan Nguyen Meesad Phayung Van Hieu Duong Maliyaem Maleerat |
| author_facet | Minh Tuan Nguyen Meesad Phayung Van Hieu Duong Maliyaem Maleerat |
| author_sort | Minh Tuan Nguyen |
| collection | DOAJ |
| description |
Library service quality, one of the key performance indicators of service qualities in universities, has been considered deeply in management strategies as part of the Fourth Industrial Revolution, especially, after the Covid-19 pandemic. We undertook a survey around Universities in Ho Chi Minh City and Tien Giang University, Vietnam focused on freshmen and sophomores to assess library service quality for improving the learning service quality. Machine learning has been deployed for predicting the library service, quality, and has been adopted successfully in depicting the assessment results. To perform the effectiveness of data, the Convolution Bidirectional Long-Short Term Memory (Conv-BiLSTM), and Convolution Bidirectional Gated Recurrent Unit (ConvBiGRU) were used. The models have illustrated appropriate performances when providing sufficient accuracy and extracting the prediction of the output.
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| format | Article |
| id | doaj-art-6229e3ccbf8c466d9d64d70a65b3caa0 |
| institution | OA Journals |
| issn | 2588-1418 2815-6412 |
| language | English |
| publishDate | 2023-10-01 |
| publisher | Can Tho University Publisher |
| record_format | Article |
| series | CTU Journal of Innovation and Sustainable Development |
| spelling | doaj-art-6229e3ccbf8c466d9d64d70a65b3caa02025-08-20T02:02:10ZengCan Tho University PublisherCTU Journal of Innovation and Sustainable Development2588-14182815-64122023-10-0115Special issue: ISDSNew data about library service quality and convolution predictionMinh Tuan Nguyen0Meesad Phayung1Van Hieu Duong Maliyaem Maleerat2King Mongkut's University of Technology North BangkokKing Mongkut's University of Technology North BangkokKing Mongkut's University of Technology North Bangkok Library service quality, one of the key performance indicators of service qualities in universities, has been considered deeply in management strategies as part of the Fourth Industrial Revolution, especially, after the Covid-19 pandemic. We undertook a survey around Universities in Ho Chi Minh City and Tien Giang University, Vietnam focused on freshmen and sophomores to assess library service quality for improving the learning service quality. Machine learning has been deployed for predicting the library service, quality, and has been adopted successfully in depicting the assessment results. To perform the effectiveness of data, the Convolution Bidirectional Long-Short Term Memory (Conv-BiLSTM), and Convolution Bidirectional Gated Recurrent Unit (ConvBiGRU) were used. The models have illustrated appropriate performances when providing sufficient accuracy and extracting the prediction of the output. http://web2010.thanhtoan/index.php/ctujs/article/view/678Library service qualityMachine learningGRULSTMConvolutional |
| spellingShingle | Minh Tuan Nguyen Meesad Phayung Van Hieu Duong Maliyaem Maleerat New data about library service quality and convolution prediction CTU Journal of Innovation and Sustainable Development Library service quality Machine learning GRU LSTM Convolutional |
| title | New data about library service quality and convolution prediction |
| title_full | New data about library service quality and convolution prediction |
| title_fullStr | New data about library service quality and convolution prediction |
| title_full_unstemmed | New data about library service quality and convolution prediction |
| title_short | New data about library service quality and convolution prediction |
| title_sort | new data about library service quality and convolution prediction |
| topic | Library service quality Machine learning GRU LSTM Convolutional |
| url | http://web2010.thanhtoan/index.php/ctujs/article/view/678 |
| work_keys_str_mv | AT minhtuannguyen newdataaboutlibraryservicequalityandconvolutionprediction AT meesadphayung newdataaboutlibraryservicequalityandconvolutionprediction AT vanhieuduong newdataaboutlibraryservicequalityandconvolutionprediction AT maliyaemmaleerat newdataaboutlibraryservicequalityandconvolutionprediction |