Grassroots Business Intelligence as an Enabler of Change Management: A Case Study at a Large Global Manufacturing Firm
Business intelligence (BI) has attracted considerable attention in recent years. Despite the hype, BI frequently suffers from broad definitions, unrealistic expectations, and the incongruities of IT needs between headquarters and local business units. We report the findings of a case study at a larg...
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| Format: | Article |
| Language: | English |
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Riga Technical University Press
2020-07-01
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| Series: | Complex Systems Informatics and Modeling Quarterly |
| Subjects: | |
| Online Access: | https://csimq-journals.rtu.lv/article/view/4043 |
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| author | Makoto Nakayama Öykü Isik Norma Sutcliffe Sebastian Olbrich |
| author_facet | Makoto Nakayama Öykü Isik Norma Sutcliffe Sebastian Olbrich |
| author_sort | Makoto Nakayama |
| collection | DOAJ |
| description | Business intelligence (BI) has attracted considerable attention in recent years. Despite the hype, BI frequently suffers from broad definitions, unrealistic expectations, and the incongruities of IT needs between headquarters and local business units. We report the findings of a case study at a large international manufacturing firm headquartered in the EU. The firm wants to transform itself from a conservative firm with traditional values to a more entrepreneurial and nimble organization with its supply chains driven by Industry 4.0 and the Internet of Things (IoT). The firm is going through its transformation, focusing on the BI system. Our observations suggest that firms consider BI to be the enabler of change management rather than simply technical tools that extend the traditional systems environment. |
| format | Article |
| id | doaj-art-61c0d84b4e084eeaae41cbaba5ce4159 |
| institution | Kabale University |
| issn | 2255-9922 |
| language | English |
| publishDate | 2020-07-01 |
| publisher | Riga Technical University Press |
| record_format | Article |
| series | Complex Systems Informatics and Modeling Quarterly |
| spelling | doaj-art-61c0d84b4e084eeaae41cbaba5ce41592025-08-20T03:34:52ZengRiga Technical University PressComplex Systems Informatics and Modeling Quarterly2255-99222020-07-0102311110.7250/csimq.2020-23.012245Grassroots Business Intelligence as an Enabler of Change Management: A Case Study at a Large Global Manufacturing FirmMakoto Nakayama0Öykü Isik1Norma Sutcliffe2Sebastian Olbrich3College of Computing and Digital Media, DePaul University, Chicago, 60604IMD Business School, LausanneCollege of Computing and Digital Media, DePaul University, Chicago, 60604Capgemini, Mainzer Landstrasse 186, 60327 FrankfurtBusiness intelligence (BI) has attracted considerable attention in recent years. Despite the hype, BI frequently suffers from broad definitions, unrealistic expectations, and the incongruities of IT needs between headquarters and local business units. We report the findings of a case study at a large international manufacturing firm headquartered in the EU. The firm wants to transform itself from a conservative firm with traditional values to a more entrepreneurial and nimble organization with its supply chains driven by Industry 4.0 and the Internet of Things (IoT). The firm is going through its transformation, focusing on the BI system. Our observations suggest that firms consider BI to be the enabler of change management rather than simply technical tools that extend the traditional systems environment.https://csimq-journals.rtu.lv/article/view/4043business intelligence (bi)industry 4.0big datathe internet of thingsgrassroots bi |
| spellingShingle | Makoto Nakayama Öykü Isik Norma Sutcliffe Sebastian Olbrich Grassroots Business Intelligence as an Enabler of Change Management: A Case Study at a Large Global Manufacturing Firm Complex Systems Informatics and Modeling Quarterly business intelligence (bi) industry 4.0 big data the internet of things grassroots bi |
| title | Grassroots Business Intelligence as an Enabler of Change Management: A Case Study at a Large Global Manufacturing Firm |
| title_full | Grassroots Business Intelligence as an Enabler of Change Management: A Case Study at a Large Global Manufacturing Firm |
| title_fullStr | Grassroots Business Intelligence as an Enabler of Change Management: A Case Study at a Large Global Manufacturing Firm |
| title_full_unstemmed | Grassroots Business Intelligence as an Enabler of Change Management: A Case Study at a Large Global Manufacturing Firm |
| title_short | Grassroots Business Intelligence as an Enabler of Change Management: A Case Study at a Large Global Manufacturing Firm |
| title_sort | grassroots business intelligence as an enabler of change management a case study at a large global manufacturing firm |
| topic | business intelligence (bi) industry 4.0 big data the internet of things grassroots bi |
| url | https://csimq-journals.rtu.lv/article/view/4043 |
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