Looking within: exploring the effects of social identity-based reflection on novice designers’ task clarification behavior

Human-centered design involves designing for users who may have social identities that are dissimilar from designers’ social identities. These differences could impact designers’ ability to understand users’ needs and integrate considerations of social identity into design decisions. Reflective inte...

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Main Authors: Evan Brown, Rohan Prabhu
Format: Article
Language:English
Published: Cambridge University Press 2025-01-01
Series:Design Science
Subjects:
Online Access:https://www.cambridge.org/core/product/identifier/S2053470125100073/type/journal_article
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author Evan Brown
Rohan Prabhu
author_facet Evan Brown
Rohan Prabhu
author_sort Evan Brown
collection DOAJ
description Human-centered design involves designing for users who may have social identities that are dissimilar from designers’ social identities. These differences could impact designers’ ability to understand users’ needs and integrate considerations of social identity into design decisions. Reflective interventions could encourage designers to actively consider social identity in design and our aim in this research is to explore this hypothesis through an experimental study. We tested the effects of completing a social identity-based reflection exercise on novice designers’ task clarification behavior. We also qualitatively examined the quality and content of the reflection responses. We find that participants who completed the intervention generated more social identity-focused design requirements, irrespective of the persona provided to them. Additionally, the content analysis revealed that designers who occupy minority identities (e.g., women and students of color) were more likely to provide deeper and higher-quality reflection responses. These findings suggest that reflective interventions could be an effective mechanism to promote inclusive design, leading to the design of products that users across social identities can use equitably. Furthermore, designers with different social identities may require different reflection cues (e.g., ones more focused on their personal experiences), to encourage deeper reflection on the effects of social identity in design.
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spelling doaj-art-614e4b0ec2544efca97cb01b853ca8ae2025-08-20T03:31:16ZengCambridge University PressDesign Science2053-47012025-01-011110.1017/dsj.2025.10007Looking within: exploring the effects of social identity-based reflection on novice designers’ task clarification behaviorEvan Brown0Rohan Prabhu1Integrative Engineering, https://ror.org/036n0x007 Lafayette College , Easton, PA, USAMechanical Engineering, Lafayette College, Easton, PA, USAHuman-centered design involves designing for users who may have social identities that are dissimilar from designers’ social identities. These differences could impact designers’ ability to understand users’ needs and integrate considerations of social identity into design decisions. Reflective interventions could encourage designers to actively consider social identity in design and our aim in this research is to explore this hypothesis through an experimental study. We tested the effects of completing a social identity-based reflection exercise on novice designers’ task clarification behavior. We also qualitatively examined the quality and content of the reflection responses. We find that participants who completed the intervention generated more social identity-focused design requirements, irrespective of the persona provided to them. Additionally, the content analysis revealed that designers who occupy minority identities (e.g., women and students of color) were more likely to provide deeper and higher-quality reflection responses. These findings suggest that reflective interventions could be an effective mechanism to promote inclusive design, leading to the design of products that users across social identities can use equitably. Furthermore, designers with different social identities may require different reflection cues (e.g., ones more focused on their personal experiences), to encourage deeper reflection on the effects of social identity in design.https://www.cambridge.org/core/product/identifier/S2053470125100073/type/journal_articleSocial IdentityReflective PracticeProblem FramingTask ClarificationInclusive DesignFunctional Requirements
spellingShingle Evan Brown
Rohan Prabhu
Looking within: exploring the effects of social identity-based reflection on novice designers’ task clarification behavior
Design Science
Social Identity
Reflective Practice
Problem Framing
Task Clarification
Inclusive Design
Functional Requirements
title Looking within: exploring the effects of social identity-based reflection on novice designers’ task clarification behavior
title_full Looking within: exploring the effects of social identity-based reflection on novice designers’ task clarification behavior
title_fullStr Looking within: exploring the effects of social identity-based reflection on novice designers’ task clarification behavior
title_full_unstemmed Looking within: exploring the effects of social identity-based reflection on novice designers’ task clarification behavior
title_short Looking within: exploring the effects of social identity-based reflection on novice designers’ task clarification behavior
title_sort looking within exploring the effects of social identity based reflection on novice designers task clarification behavior
topic Social Identity
Reflective Practice
Problem Framing
Task Clarification
Inclusive Design
Functional Requirements
url https://www.cambridge.org/core/product/identifier/S2053470125100073/type/journal_article
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AT rohanprabhu lookingwithinexploringtheeffectsofsocialidentitybasedreflectiononnovicedesignerstaskclarificationbehavior