Lost Trust? The Experiences of Teachers and Students during Schooling Disrupted by the Covid-19 Pandemic
This paper aims to help understand how relational trust between students and teachers embedded in the teaching-learning process unfolded during the emergency distance and flexible hybrid education in Serbia in 2020. It also identifies niches in student-teacher relationships that hold potential for r...
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| Format: | Article |
| Language: | English |
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University of Ljubljana
2021-10-01
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| Series: | Center for Educational Policy Studies Journal |
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| Online Access: | https://cepsj.si/index.php/cepsj/article/view/1150 |
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| author | Tijana Jokić Zorkić Katarina Mićić Tunde Kovacs Cerović |
| author_facet | Tijana Jokić Zorkić Katarina Mićić Tunde Kovacs Cerović |
| author_sort | Tijana Jokić Zorkić |
| collection | DOAJ |
| description | This paper aims to help understand how relational trust between students and teachers embedded in the teaching-learning process unfolded during the emergency distance and flexible hybrid education in Serbia in 2020. It also identifies niches in student-teacher relationships that hold potential for repairing and building trust. For the student-teacher relationship to be trust-based and thus conducive to students’ learning and wellbeing, a consensus about role expectations must be achieved. As the Covid-19 crisis interrupted schooling and education, participants faced uncertainties and ambiguities in role enactment, and the cornerstones of relational trust were disrupted. In an effort to understand 1) the context in which trust was challenged, 2) the ways in which trust was disrupted, and 3) the opportunities for its restoration, we relied on a multi-genre dynamic storytelling approach to data collection and values analysis for data processing. A total of 136 students and 117 teachers from 22 schools wrote 581 narratives in three genres: stories, letters and requests. The analysis yielded 22 codes that allowed further understanding of how changes in structural and institutional conditions affected both students’ and teachers’ expectations of each other, and how incongruence of these expectations fed into feelings of helplessness for both students and teachers, disengagement from learning for students, and heavy workload and poor performance for teachers. In addition, the narratives account for positive outcomes when these expectations were met, and for opportunities for trust-building if students’ and teachers’ perspectives are brought to each other’s attention and negotiated locally. Finally, recommendations for restoring trust are given. |
| format | Article |
| id | doaj-art-6116e1e5b7fe406387cb51e974b9a3e2 |
| institution | OA Journals |
| issn | 2232-2647 |
| language | English |
| publishDate | 2021-10-01 |
| publisher | University of Ljubljana |
| record_format | Article |
| series | Center for Educational Policy Studies Journal |
| spelling | doaj-art-6116e1e5b7fe406387cb51e974b9a3e22025-08-20T01:50:59ZengUniversity of LjubljanaCenter for Educational Policy Studies Journal2232-26472021-10-0111Special Issue19521810.26529/cepsj.1150Lost Trust? The Experiences of Teachers and Students during Schooling Disrupted by the Covid-19 PandemicTijana Jokić ZorkićKatarina MićićTunde Kovacs CerovićThis paper aims to help understand how relational trust between students and teachers embedded in the teaching-learning process unfolded during the emergency distance and flexible hybrid education in Serbia in 2020. It also identifies niches in student-teacher relationships that hold potential for repairing and building trust. For the student-teacher relationship to be trust-based and thus conducive to students’ learning and wellbeing, a consensus about role expectations must be achieved. As the Covid-19 crisis interrupted schooling and education, participants faced uncertainties and ambiguities in role enactment, and the cornerstones of relational trust were disrupted. In an effort to understand 1) the context in which trust was challenged, 2) the ways in which trust was disrupted, and 3) the opportunities for its restoration, we relied on a multi-genre dynamic storytelling approach to data collection and values analysis for data processing. A total of 136 students and 117 teachers from 22 schools wrote 581 narratives in three genres: stories, letters and requests. The analysis yielded 22 codes that allowed further understanding of how changes in structural and institutional conditions affected both students’ and teachers’ expectations of each other, and how incongruence of these expectations fed into feelings of helplessness for both students and teachers, disengagement from learning for students, and heavy workload and poor performance for teachers. In addition, the narratives account for positive outcomes when these expectations were met, and for opportunities for trust-building if students’ and teachers’ perspectives are brought to each other’s attention and negotiated locally. Finally, recommendations for restoring trust are given.https://cepsj.si/index.php/cepsj/article/view/1150disruption of relational trustremote and hybrid education during the pandemicdynamic storytellinganalysis of narrativesstudents’ and teachers’ perspectives |
| spellingShingle | Tijana Jokić Zorkić Katarina Mićić Tunde Kovacs Cerović Lost Trust? The Experiences of Teachers and Students during Schooling Disrupted by the Covid-19 Pandemic Center for Educational Policy Studies Journal disruption of relational trust remote and hybrid education during the pandemic dynamic storytelling analysis of narratives students’ and teachers’ perspectives |
| title | Lost Trust? The Experiences of Teachers and Students during Schooling Disrupted by the Covid-19 Pandemic |
| title_full | Lost Trust? The Experiences of Teachers and Students during Schooling Disrupted by the Covid-19 Pandemic |
| title_fullStr | Lost Trust? The Experiences of Teachers and Students during Schooling Disrupted by the Covid-19 Pandemic |
| title_full_unstemmed | Lost Trust? The Experiences of Teachers and Students during Schooling Disrupted by the Covid-19 Pandemic |
| title_short | Lost Trust? The Experiences of Teachers and Students during Schooling Disrupted by the Covid-19 Pandemic |
| title_sort | lost trust the experiences of teachers and students during schooling disrupted by the covid 19 pandemic |
| topic | disruption of relational trust remote and hybrid education during the pandemic dynamic storytelling analysis of narratives students’ and teachers’ perspectives |
| url | https://cepsj.si/index.php/cepsj/article/view/1150 |
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