Effectiveness of non-technical skills training in intensive care units: a systematic review

Abstract Background Non-technical skills (NTS) are social, cognitive and psychological skills that are related to safety and efficiency in the healthcare process. These skills have an important role in the intensive care once are closely related to the occurrence of safety incidents. This study aims...

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Main Authors: Isac Davidson Santiago Fernandes Pimenta, Ádala Nayana de Sousa Mata, Isaac Newton Machado Bezerra, Rícia Medeiros Palmeira de Araújo, Jorge Lucas Alves Santana, Helaine Carneiro Capucho, Adriana Catarina de Souza-Oliveira, Paloma Echevarría-Pérez, Daniel Guillén-Martínez, Grasiela Piuvezam
Format: Article
Language:English
Published: BMC 2025-06-01
Series:BMC Medical Education
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Online Access:https://doi.org/10.1186/s12909-025-07037-6
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author Isac Davidson Santiago Fernandes Pimenta
Ádala Nayana de Sousa Mata
Isaac Newton Machado Bezerra
Rícia Medeiros Palmeira de Araújo
Jorge Lucas Alves Santana
Helaine Carneiro Capucho
Adriana Catarina de Souza-Oliveira
Paloma Echevarría-Pérez
Daniel Guillén-Martínez
Grasiela Piuvezam
author_facet Isac Davidson Santiago Fernandes Pimenta
Ádala Nayana de Sousa Mata
Isaac Newton Machado Bezerra
Rícia Medeiros Palmeira de Araújo
Jorge Lucas Alves Santana
Helaine Carneiro Capucho
Adriana Catarina de Souza-Oliveira
Paloma Echevarría-Pérez
Daniel Guillén-Martínez
Grasiela Piuvezam
author_sort Isac Davidson Santiago Fernandes Pimenta
collection DOAJ
description Abstract Background Non-technical skills (NTS) are social, cognitive and psychological skills that are related to safety and efficiency in the healthcare process. These skills have an important role in the intensive care once are closely related to the occurrence of safety incidents. This study aims to examine the effectiveness of NTS training programs in intensive care units using Kirkpatrick’s evaluation model, encompassing reaction, learning, behaviors, and organizational results. Method We conduct a systematic review of original articles in the following databases: Pubmed (Medline), Scopus, Web of Science, Science Direct, CINHAL (EBSCOhost), EMBASE (Elsevier), and PsycINFO. We include randomized clinical trials, quasi-experimental studies, and those employing a before-and-after design. Two pairs of independent reviewers selected and assessed the studies, with any discrepancies resolved by a fifth reviewer. Risk of bias and quality assessments were performed using Cochrane Risk of Bias 2, Risk of Bias in Non- randomized Studies of Interventions and Quality Assessment Tool developed by the National Heart, Lung, and Blood Institute. Results Fourteen studies were included, with 11 employing a before-and-after design. Overall study quality was assessed as moderate or low. Simulation training was the main teaching strategy of the training programs. In the reaction dimension, participants (502 participants) generally perceived the training programs as beneficial, despite variations in teaching strategies. Only two studies evaluated the impact on the learning dimension (383 participants), with small improvements. A positive correlation was identified between the adoption of NTS training programs and improved teamwork (413 participants and 183 direct observations), situational awareness (444 participants and 183 direct observations), leadership (183 participants and 155 direct observations), and communication (183 participants and 1141 direct observations). Organizational results showed no significant changes in patient safety culture, length of stay or mortality rates (15776 patients). However, there was a reduction in response time to cardiopulmonary resuscitation and lower adjusted mortality and complications rates (7721 patients). Conclusion The implementation of NTS training programs in intensive care units may improve healthcare professionals’ performance, especially in teamwork, situational awareness and communication. However, it is necessary to conduct more robust experimental studies to establish causality and explore broader impacts on patient safety and costs. Registration CRD42021244769.
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spelling doaj-art-60cf00d3ee54481492e80f09468b0cb42025-08-20T02:05:41ZengBMCBMC Medical Education1472-69202025-06-0125111410.1186/s12909-025-07037-6Effectiveness of non-technical skills training in intensive care units: a systematic reviewIsac Davidson Santiago Fernandes Pimenta0Ádala Nayana de Sousa Mata1Isaac Newton Machado Bezerra2Rícia Medeiros Palmeira de Araújo3Jorge Lucas Alves Santana4Helaine Carneiro Capucho5Adriana Catarina de Souza-Oliveira6Paloma Echevarría-Pérez7Daniel Guillén-Martínez8Grasiela Piuvezam9Postgraduate Program in Public Health, Federal University of Rio Grande do NorteSystematic Review and Meta-analysis Laboratory (LabSys – UFRN/CNPQ), Federal University of Rio Grande do NorteSystematic Review and Meta-analysis Laboratory (LabSys – UFRN/CNPQ), Federal University of Rio Grande do NorteSystematic Review and Meta-analysis Laboratory (LabSys – UFRN/CNPQ), Federal University of Rio Grande do NorteSystematic Review and Meta-analysis Laboratory (LabSys – UFRN/CNPQ), Federal University of Rio Grande do NorteDepartment of Pharmacy, University of BrasíliaFaculty of Nursing, Catholic University of MurciaFaculty of Nursing, Catholic University of MurciaFaculty of Nursing, Catholic University of MurciaSystematic Review and Meta-analysis Laboratory (LabSys – UFRN/CNPQ), Federal University of Rio Grande do NorteAbstract Background Non-technical skills (NTS) are social, cognitive and psychological skills that are related to safety and efficiency in the healthcare process. These skills have an important role in the intensive care once are closely related to the occurrence of safety incidents. This study aims to examine the effectiveness of NTS training programs in intensive care units using Kirkpatrick’s evaluation model, encompassing reaction, learning, behaviors, and organizational results. Method We conduct a systematic review of original articles in the following databases: Pubmed (Medline), Scopus, Web of Science, Science Direct, CINHAL (EBSCOhost), EMBASE (Elsevier), and PsycINFO. We include randomized clinical trials, quasi-experimental studies, and those employing a before-and-after design. Two pairs of independent reviewers selected and assessed the studies, with any discrepancies resolved by a fifth reviewer. Risk of bias and quality assessments were performed using Cochrane Risk of Bias 2, Risk of Bias in Non- randomized Studies of Interventions and Quality Assessment Tool developed by the National Heart, Lung, and Blood Institute. Results Fourteen studies were included, with 11 employing a before-and-after design. Overall study quality was assessed as moderate or low. Simulation training was the main teaching strategy of the training programs. In the reaction dimension, participants (502 participants) generally perceived the training programs as beneficial, despite variations in teaching strategies. Only two studies evaluated the impact on the learning dimension (383 participants), with small improvements. A positive correlation was identified between the adoption of NTS training programs and improved teamwork (413 participants and 183 direct observations), situational awareness (444 participants and 183 direct observations), leadership (183 participants and 155 direct observations), and communication (183 participants and 1141 direct observations). Organizational results showed no significant changes in patient safety culture, length of stay or mortality rates (15776 patients). However, there was a reduction in response time to cardiopulmonary resuscitation and lower adjusted mortality and complications rates (7721 patients). Conclusion The implementation of NTS training programs in intensive care units may improve healthcare professionals’ performance, especially in teamwork, situational awareness and communication. However, it is necessary to conduct more robust experimental studies to establish causality and explore broader impacts on patient safety and costs. Registration CRD42021244769.https://doi.org/10.1186/s12909-025-07037-6Non-technical skillsQuality of health carePatient safetyIntensive care unitsSystematic review
spellingShingle Isac Davidson Santiago Fernandes Pimenta
Ádala Nayana de Sousa Mata
Isaac Newton Machado Bezerra
Rícia Medeiros Palmeira de Araújo
Jorge Lucas Alves Santana
Helaine Carneiro Capucho
Adriana Catarina de Souza-Oliveira
Paloma Echevarría-Pérez
Daniel Guillén-Martínez
Grasiela Piuvezam
Effectiveness of non-technical skills training in intensive care units: a systematic review
BMC Medical Education
Non-technical skills
Quality of health care
Patient safety
Intensive care units
Systematic review
title Effectiveness of non-technical skills training in intensive care units: a systematic review
title_full Effectiveness of non-technical skills training in intensive care units: a systematic review
title_fullStr Effectiveness of non-technical skills training in intensive care units: a systematic review
title_full_unstemmed Effectiveness of non-technical skills training in intensive care units: a systematic review
title_short Effectiveness of non-technical skills training in intensive care units: a systematic review
title_sort effectiveness of non technical skills training in intensive care units a systematic review
topic Non-technical skills
Quality of health care
Patient safety
Intensive care units
Systematic review
url https://doi.org/10.1186/s12909-025-07037-6
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