Employee engagement, perceived organizational support, and job performance of medical staff at the Cape Coast Teaching Hospital.

This study examined the moderating effect of perceived organizational support on the link between employee engagement and the job performance of medical staff at the Cape Coast Teaching Hospital. The study adopted a purely quantitative approach, using the explanatory research design. Data were colle...

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Main Authors: Felix Kwame Opoku, Richard Kofi Boateng
Format: Article
Language:English
Published: Public Library of Science (PLoS) 2024-01-01
Series:PLoS ONE
Online Access:https://doi.org/10.1371/journal.pone.0315451
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author Felix Kwame Opoku
Richard Kofi Boateng
author_facet Felix Kwame Opoku
Richard Kofi Boateng
author_sort Felix Kwame Opoku
collection DOAJ
description This study examined the moderating effect of perceived organizational support on the link between employee engagement and the job performance of medical staff at the Cape Coast Teaching Hospital. The study adopted a purely quantitative approach, using the explanatory research design. Data were collected from 310 full-time nurses and midwives of the Cape Coast Teaching Hospital in the Central Region of Ghana. The available data were analyzed using the Structural Equation Modelling technique. The study's results revealed that employee engagement significantly influences the job performance of nurses and midwives in the Cape Coast Teaching Hospital. The study further revealed that perceived organizational support moderates the link between employee engagement and the job performance of nurses and midwives in the hospital. Given these findings, the study recommended that to effectively improve the job performance of nurses and midwives, the management of the Cape Coast Teaching Hospital must adopt policies such as effective leadership and fair HR practices to stimulate employee engagement and their perceived organizational support.
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spelling doaj-art-60c5ac67c3ef46aaac0e6e826dc483422025-01-17T05:31:55ZengPublic Library of Science (PLoS)PLoS ONE1932-62032024-01-011912e031545110.1371/journal.pone.0315451Employee engagement, perceived organizational support, and job performance of medical staff at the Cape Coast Teaching Hospital.Felix Kwame OpokuRichard Kofi BoatengThis study examined the moderating effect of perceived organizational support on the link between employee engagement and the job performance of medical staff at the Cape Coast Teaching Hospital. The study adopted a purely quantitative approach, using the explanatory research design. Data were collected from 310 full-time nurses and midwives of the Cape Coast Teaching Hospital in the Central Region of Ghana. The available data were analyzed using the Structural Equation Modelling technique. The study's results revealed that employee engagement significantly influences the job performance of nurses and midwives in the Cape Coast Teaching Hospital. The study further revealed that perceived organizational support moderates the link between employee engagement and the job performance of nurses and midwives in the hospital. Given these findings, the study recommended that to effectively improve the job performance of nurses and midwives, the management of the Cape Coast Teaching Hospital must adopt policies such as effective leadership and fair HR practices to stimulate employee engagement and their perceived organizational support.https://doi.org/10.1371/journal.pone.0315451
spellingShingle Felix Kwame Opoku
Richard Kofi Boateng
Employee engagement, perceived organizational support, and job performance of medical staff at the Cape Coast Teaching Hospital.
PLoS ONE
title Employee engagement, perceived organizational support, and job performance of medical staff at the Cape Coast Teaching Hospital.
title_full Employee engagement, perceived organizational support, and job performance of medical staff at the Cape Coast Teaching Hospital.
title_fullStr Employee engagement, perceived organizational support, and job performance of medical staff at the Cape Coast Teaching Hospital.
title_full_unstemmed Employee engagement, perceived organizational support, and job performance of medical staff at the Cape Coast Teaching Hospital.
title_short Employee engagement, perceived organizational support, and job performance of medical staff at the Cape Coast Teaching Hospital.
title_sort employee engagement perceived organizational support and job performance of medical staff at the cape coast teaching hospital
url https://doi.org/10.1371/journal.pone.0315451
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