Pengembangan instrumen kualitas layanan dosen universitas swasta menggunakan pemodelan Rasch

This research aims to get a research instrument, namely quality service lecturer at private university. The research method used mixed methods consists of literature reviews, interviews with students, expert validation, and a test use Rasch modeling. Literature review is carried out to obtain a desc...

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Main Authors: Yuyun Elizabeth Patras, Rais Hidayat
Format: Article
Language:Indonesian
Published: Indonesian Institute for Counseling, Education and Therapy (IICET) 2020-02-01
Series:Jurnal Konseling dan Pendidikan
Subjects:
Online Access:https://jurnal.konselingindonesia.com/index.php/jkp/article/view/400
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author Yuyun Elizabeth Patras
Rais Hidayat
author_facet Yuyun Elizabeth Patras
Rais Hidayat
author_sort Yuyun Elizabeth Patras
collection DOAJ
description This research aims to get a research instrument, namely quality service lecturer at private university. The research method used mixed methods consists of literature reviews, interviews with students, expert validation, and a test use Rasch modeling. Literature review is carried out to obtain a description of the service quality according to the developing theory. Interviews with students aim to obtain items of review that fit the research context. Expert validation aims to obtain content validity. Collecting data through a questionnaire instrument containing 32 items. The number of respondents was 543 students at Pakuan University. The finding that 31 items of valid lecturer service quality instrument and one (1) item that is invalid must be discarded; This lecturer service quality instrument is very reliable because it has a reliability value above 0.9, both in terms of people reliability, alpha cronbach and item reliability. However, based on the item difficulty level test using item measure, item dimensionality and variable map, and Item: DIF test found several items that must be corrected.
format Article
id doaj-art-607dec81cba844aba05eee2d9923e7e8
institution Kabale University
issn 2337-6740
2337-6880
language Indonesian
publishDate 2020-02-01
publisher Indonesian Institute for Counseling, Education and Therapy (IICET)
record_format Article
series Jurnal Konseling dan Pendidikan
spelling doaj-art-607dec81cba844aba05eee2d9923e7e82025-01-27T14:04:43ZindIndonesian Institute for Counseling, Education and Therapy (IICET)Jurnal Konseling dan Pendidikan2337-67402337-68802020-02-018192210.29210/140000376Pengembangan instrumen kualitas layanan dosen universitas swasta menggunakan pemodelan RaschYuyun Elizabeth Patras0Rais Hidayat1Universitas PakuanUniversitas PakuanThis research aims to get a research instrument, namely quality service lecturer at private university. The research method used mixed methods consists of literature reviews, interviews with students, expert validation, and a test use Rasch modeling. Literature review is carried out to obtain a description of the service quality according to the developing theory. Interviews with students aim to obtain items of review that fit the research context. Expert validation aims to obtain content validity. Collecting data through a questionnaire instrument containing 32 items. The number of respondents was 543 students at Pakuan University. The finding that 31 items of valid lecturer service quality instrument and one (1) item that is invalid must be discarded; This lecturer service quality instrument is very reliable because it has a reliability value above 0.9, both in terms of people reliability, alpha cronbach and item reliability. However, based on the item difficulty level test using item measure, item dimensionality and variable map, and Item: DIF test found several items that must be corrected.https://jurnal.konselingindonesia.com/index.php/jkp/article/view/400private universityrasch modelservice quality
spellingShingle Yuyun Elizabeth Patras
Rais Hidayat
Pengembangan instrumen kualitas layanan dosen universitas swasta menggunakan pemodelan Rasch
Jurnal Konseling dan Pendidikan
private university
rasch model
service quality
title Pengembangan instrumen kualitas layanan dosen universitas swasta menggunakan pemodelan Rasch
title_full Pengembangan instrumen kualitas layanan dosen universitas swasta menggunakan pemodelan Rasch
title_fullStr Pengembangan instrumen kualitas layanan dosen universitas swasta menggunakan pemodelan Rasch
title_full_unstemmed Pengembangan instrumen kualitas layanan dosen universitas swasta menggunakan pemodelan Rasch
title_short Pengembangan instrumen kualitas layanan dosen universitas swasta menggunakan pemodelan Rasch
title_sort pengembangan instrumen kualitas layanan dosen universitas swasta menggunakan pemodelan rasch
topic private university
rasch model
service quality
url https://jurnal.konselingindonesia.com/index.php/jkp/article/view/400
work_keys_str_mv AT yuyunelizabethpatras pengembanganinstrumenkualitaslayanandosenuniversitasswastamenggunakanpemodelanrasch
AT raishidayat pengembanganinstrumenkualitaslayanandosenuniversitasswastamenggunakanpemodelanrasch