Application of a cross-functional approach to optimize the activities of a specialized vehicle depot

Background. The article considers the possibility of using cross-functional approach to analyze and optimize motor transport enterprise’s business processes. Cross-functional and end-to-end processes are basic approaches to process-based enterprise management. The article analyzes the peculiarities...

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Main Authors: Elena A. Kaliberda, Ksenia V. Chemerilova, Olga G. Sheveleva
Format: Article
Language:English
Published: Science and Innovation Center Publishing House 2025-06-01
Series:International Journal of Advanced Studies
Subjects:
Online Access:https://ijournal-as.com/jour/index.php/ijas/article/view/336
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author Elena A. Kaliberda
Ksenia V. Chemerilova
Olga G. Sheveleva
author_facet Elena A. Kaliberda
Ksenia V. Chemerilova
Olga G. Sheveleva
author_sort Elena A. Kaliberda
collection DOAJ
description Background. The article considers the possibility of using cross-functional approach to analyze and optimize motor transport enterprise’s business processes. Cross-functional and end-to-end processes are basic approaches to process-based enterprise management. The article analyzes the peculiarities of application of each of the approaches, and also provides the justification of the necessity to create a cross-functional team to optimize the processes under consideration. A cross-functional team includes employees of different departments involved in a cross-functional process. The efficiency of task fulfillment by such a team is achieved through direct communication between all team members. The paper presents the main stages of creating a cross-functional team and the conditions for its successful functioning. The aim is to increase the efficiency of process management of the company's motor transport enterprises through the introduction of cross-functional approach and organization of cross-functional team. Materials and methods. For the analysis of the processes of the motor transport enterprise the authors of the article apply the visualization method of business processes by using diagrams in notations VAD (Value-Added Chain), EPC (Event-Driven Process Chain). Visualization allows to understand better how operations occur within the enterprise, to identify bottlenecks, unnecessary delays and other problems that can slow down or weaken the effectiveness of communication. A cross-functional approach is proposed to address the identified problems. Results. This article considers the peculiarities of a specialized depot in the organization of the process of driver's exit to the route, identifies the problems of the process and proposes an optimization solution to reduce the time of driver's exit to the route. It reduces the number of complaints from the depot customers. EDN: VERIWF
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institution Kabale University
issn 2328-1391
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publishDate 2025-06-01
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spelling doaj-art-603de718f3ff438bb5b59acb8f0f4aae2025-08-20T03:30:45ZengScience and Innovation Center Publishing HouseInternational Journal of Advanced Studies2328-13912227-930X2025-06-0115210312310.12731/2227-930X-2025-15-2-336336Application of a cross-functional approach to optimize the activities of a specialized vehicle depotElena A. Kaliberda0Ksenia V. Chemerilova1Olga G. Sheveleva2Omsk State Technical UniversityOmsk State Technical UniversityOmsk State Technical UniversityBackground. The article considers the possibility of using cross-functional approach to analyze and optimize motor transport enterprise’s business processes. Cross-functional and end-to-end processes are basic approaches to process-based enterprise management. The article analyzes the peculiarities of application of each of the approaches, and also provides the justification of the necessity to create a cross-functional team to optimize the processes under consideration. A cross-functional team includes employees of different departments involved in a cross-functional process. The efficiency of task fulfillment by such a team is achieved through direct communication between all team members. The paper presents the main stages of creating a cross-functional team and the conditions for its successful functioning. The aim is to increase the efficiency of process management of the company's motor transport enterprises through the introduction of cross-functional approach and organization of cross-functional team. Materials and methods. For the analysis of the processes of the motor transport enterprise the authors of the article apply the visualization method of business processes by using diagrams in notations VAD (Value-Added Chain), EPC (Event-Driven Process Chain). Visualization allows to understand better how operations occur within the enterprise, to identify bottlenecks, unnecessary delays and other problems that can slow down or weaken the effectiveness of communication. A cross-functional approach is proposed to address the identified problems. Results. This article considers the peculiarities of a specialized depot in the organization of the process of driver's exit to the route, identifies the problems of the process and proposes an optimization solution to reduce the time of driver's exit to the route. It reduces the number of complaints from the depot customers. EDN: VERIWFhttps://ijournal-as.com/jour/index.php/ijas/article/view/336process approachend-to-end processcross-functional processcross-functional teamoptimization solution
spellingShingle Elena A. Kaliberda
Ksenia V. Chemerilova
Olga G. Sheveleva
Application of a cross-functional approach to optimize the activities of a specialized vehicle depot
International Journal of Advanced Studies
process approach
end-to-end process
cross-functional process
cross-functional team
optimization solution
title Application of a cross-functional approach to optimize the activities of a specialized vehicle depot
title_full Application of a cross-functional approach to optimize the activities of a specialized vehicle depot
title_fullStr Application of a cross-functional approach to optimize the activities of a specialized vehicle depot
title_full_unstemmed Application of a cross-functional approach to optimize the activities of a specialized vehicle depot
title_short Application of a cross-functional approach to optimize the activities of a specialized vehicle depot
title_sort application of a cross functional approach to optimize the activities of a specialized vehicle depot
topic process approach
end-to-end process
cross-functional process
cross-functional team
optimization solution
url https://ijournal-as.com/jour/index.php/ijas/article/view/336
work_keys_str_mv AT elenaakaliberda applicationofacrossfunctionalapproachtooptimizetheactivitiesofaspecializedvehicledepot
AT kseniavchemerilova applicationofacrossfunctionalapproachtooptimizetheactivitiesofaspecializedvehicledepot
AT olgagsheveleva applicationofacrossfunctionalapproachtooptimizetheactivitiesofaspecializedvehicledepot