Influence of Command Structure on Service Delivery of the National Police Service in Kakamega Central Sub County
Purpose: Study established influence of command structure on delivery of services in Kakamega Central Sub County, Kakamega County Kenya Design/Methodology/Approach: Applied descriptive survey research design. The study was undertaken for three months targeting assorted officers in the National P...
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| Format: | Article |
| Language: | English |
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CSRC Publishing
2024-12-01
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| Series: | Journal of Business and Social Review in Emerging Economies |
| Subjects: | |
| Online Access: | https://www.publishing.globalcsrc.org/ojs/index.php/jbsee/article/view/3222 |
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| author | Paul Ojwang’ Anyim Robert Egessa Edwin Simiyu |
| author_facet | Paul Ojwang’ Anyim Robert Egessa Edwin Simiyu |
| author_sort | Paul Ojwang’ Anyim |
| collection | DOAJ |
| description |
Purpose: Study established influence of command structure on delivery of services in Kakamega Central Sub County, Kakamega County Kenya
Design/Methodology/Approach: Applied descriptive survey research design. The study was undertaken for three months targeting assorted officers in the National Police service in Kakamega Central Sub-County. The targeted 500 NPS officers from categories that include; The sub county has police drawn from different units that include; General duty, Traffic, Criminal Investigation Department, Critical Infrastructure Protection Unit, Dog Unit and sampled size of 222 respondents. A pilot study was conducted in Matayos Sub county Busia. The data collection tools were questionnaires and interview schedules. The data was evaluated using descriptive statistics and inferential statistics.
Findings: Command structure, senior management support, communication strategy and stakeholder involvement strategy had a significant effect on service delivery.
Implications/Originality/Value: The study recommends that that there should be decision making process that is employee inclusive for better service provision.
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| format | Article |
| id | doaj-art-5fd074e90cf045e1a0f2c01ff32834ed |
| institution | DOAJ |
| issn | 2519-089X 2519-0326 |
| language | English |
| publishDate | 2024-12-01 |
| publisher | CSRC Publishing |
| record_format | Article |
| series | Journal of Business and Social Review in Emerging Economies |
| spelling | doaj-art-5fd074e90cf045e1a0f2c01ff32834ed2025-08-20T02:46:20ZengCSRC PublishingJournal of Business and Social Review in Emerging Economies2519-089X2519-03262024-12-0110410.26710/jbsee.v10i4.3222Influence of Command Structure on Service Delivery of the National Police Service in Kakamega Central Sub CountyPaul Ojwang’ Anyim0Robert Egessa1Edwin Simiyu2Masinde Muliro University of Science and Technology, KenyaMasinde Muliro University of Science and Technology, KenyaMasinde Muliro University of Science and Technology, Kenya Purpose: Study established influence of command structure on delivery of services in Kakamega Central Sub County, Kakamega County Kenya Design/Methodology/Approach: Applied descriptive survey research design. The study was undertaken for three months targeting assorted officers in the National Police service in Kakamega Central Sub-County. The targeted 500 NPS officers from categories that include; The sub county has police drawn from different units that include; General duty, Traffic, Criminal Investigation Department, Critical Infrastructure Protection Unit, Dog Unit and sampled size of 222 respondents. A pilot study was conducted in Matayos Sub county Busia. The data collection tools were questionnaires and interview schedules. The data was evaluated using descriptive statistics and inferential statistics. Findings: Command structure, senior management support, communication strategy and stakeholder involvement strategy had a significant effect on service delivery. Implications/Originality/Value: The study recommends that that there should be decision making process that is employee inclusive for better service provision. https://www.publishing.globalcsrc.org/ojs/index.php/jbsee/article/view/3222Command StructureService DeliveryNational Police Service |
| spellingShingle | Paul Ojwang’ Anyim Robert Egessa Edwin Simiyu Influence of Command Structure on Service Delivery of the National Police Service in Kakamega Central Sub County Journal of Business and Social Review in Emerging Economies Command Structure Service Delivery National Police Service |
| title | Influence of Command Structure on Service Delivery of the National Police Service in Kakamega Central Sub County |
| title_full | Influence of Command Structure on Service Delivery of the National Police Service in Kakamega Central Sub County |
| title_fullStr | Influence of Command Structure on Service Delivery of the National Police Service in Kakamega Central Sub County |
| title_full_unstemmed | Influence of Command Structure on Service Delivery of the National Police Service in Kakamega Central Sub County |
| title_short | Influence of Command Structure on Service Delivery of the National Police Service in Kakamega Central Sub County |
| title_sort | influence of command structure on service delivery of the national police service in kakamega central sub county |
| topic | Command Structure Service Delivery National Police Service |
| url | https://www.publishing.globalcsrc.org/ojs/index.php/jbsee/article/view/3222 |
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