Managing the work of living with heart failure: a qualitative study using the cumulative complexity model from Southeastern Minnesota

Objective Patients with heart failure (HF) perform a variety of self-care activities to control symptoms and minimise the risk of HF decompensations. The objective of this study was to understand how patients build capacity and manage the work of living with HF.Design A qualitative study using semi-...

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Main Authors: Dawn Finnie, Víctor M Montori, Jamie Smith, Margaret M Redfield, Jill M Killian, Nathan Shippee, Shannon Dunlay
Format: Article
Language:English
Published: BMJ Publishing Group 2024-12-01
Series:BMJ Open
Online Access:https://bmjopen.bmj.com/content/14/12/e088127.full
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author Dawn Finnie
Víctor M Montori
Jamie Smith
Margaret M Redfield
Jill M Killian
Nathan Shippee
Shannon Dunlay
author_facet Dawn Finnie
Víctor M Montori
Jamie Smith
Margaret M Redfield
Jill M Killian
Nathan Shippee
Shannon Dunlay
author_sort Dawn Finnie
collection DOAJ
description Objective Patients with heart failure (HF) perform a variety of self-care activities to control symptoms and minimise the risk of HF decompensations. The objective of this study was to understand how patients build capacity and manage the work of living with HF.Design A qualitative study using semi-structured telephone interviews. The interview guide was informed by the Cumulative Complexity Model, a conceptual framework that focuses on a patient’s workload and their capacity to manage that work. Interview transcripts were analysed using a mixed inductive and deductive coding approach with organisation into larger thematic categories.Setting Southeastern Minnesota USA (11 counties) with capture of data from local community healthcare providers under the auspices of the Rochester Epidemiology Project.Participants Intentional sampling of local patients with HF (n=24, median age 69.5 years, 54% women, 63% rural, 54% preserved ejection fraction) who reported high treatment burden and/ or poor health status on a questionnaire.Results Three major themes emerged: using capacity to manage workload, disruptions resulting in workload exceeding capacity and regaining workload-capacity balance. Participants described routinising the daily tasks associated with living with HF to minimise the associated burden and identified disruptions to their routines, including hospitalisations, emergency room visits, worsening health status and changes in healthcare access. To accommodate disruptions and regain workload-capacity balance, participants decreased workload and/or transferred tasks to others to maximise capacity.Conclusions Participants with HF described managing patient workload in times of stable health, but they sometimes struggled to accommodate disruptions and worsening health status. These findings can inform the design of interventions to minimise workload, maximise capacity and improve quality of life for patients with HF.
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spelling doaj-art-5f99b49242c04403a37e54e54df055342025-01-14T11:35:11ZengBMJ Publishing GroupBMJ Open2044-60552024-12-01141210.1136/bmjopen-2024-088127Managing the work of living with heart failure: a qualitative study using the cumulative complexity model from Southeastern MinnesotaDawn Finnie0Víctor M Montori1Jamie Smith2Margaret M Redfield3Jill M Killian4Nathan Shippee5Shannon Dunlay61 Mayo Clinic, Rochester, Minnesota, USARewoldt professor of medicine1 Mayo Clinic, Rochester, Minnesota, USA1 Mayo Clinic, Rochester, Minnesota, USA3 Health Sciences Research, Mayo Clinic, Rochester, Minnesota, USA2 University of Minnesota Twin Cities, Minneapolis, Minnesota, USA5 Cardiovascular Medicine, Mayo Clinic, Rochester, Minnesota, USAObjective Patients with heart failure (HF) perform a variety of self-care activities to control symptoms and minimise the risk of HF decompensations. The objective of this study was to understand how patients build capacity and manage the work of living with HF.Design A qualitative study using semi-structured telephone interviews. The interview guide was informed by the Cumulative Complexity Model, a conceptual framework that focuses on a patient’s workload and their capacity to manage that work. Interview transcripts were analysed using a mixed inductive and deductive coding approach with organisation into larger thematic categories.Setting Southeastern Minnesota USA (11 counties) with capture of data from local community healthcare providers under the auspices of the Rochester Epidemiology Project.Participants Intentional sampling of local patients with HF (n=24, median age 69.5 years, 54% women, 63% rural, 54% preserved ejection fraction) who reported high treatment burden and/ or poor health status on a questionnaire.Results Three major themes emerged: using capacity to manage workload, disruptions resulting in workload exceeding capacity and regaining workload-capacity balance. Participants described routinising the daily tasks associated with living with HF to minimise the associated burden and identified disruptions to their routines, including hospitalisations, emergency room visits, worsening health status and changes in healthcare access. To accommodate disruptions and regain workload-capacity balance, participants decreased workload and/or transferred tasks to others to maximise capacity.Conclusions Participants with HF described managing patient workload in times of stable health, but they sometimes struggled to accommodate disruptions and worsening health status. These findings can inform the design of interventions to minimise workload, maximise capacity and improve quality of life for patients with HF.https://bmjopen.bmj.com/content/14/12/e088127.full
spellingShingle Dawn Finnie
Víctor M Montori
Jamie Smith
Margaret M Redfield
Jill M Killian
Nathan Shippee
Shannon Dunlay
Managing the work of living with heart failure: a qualitative study using the cumulative complexity model from Southeastern Minnesota
BMJ Open
title Managing the work of living with heart failure: a qualitative study using the cumulative complexity model from Southeastern Minnesota
title_full Managing the work of living with heart failure: a qualitative study using the cumulative complexity model from Southeastern Minnesota
title_fullStr Managing the work of living with heart failure: a qualitative study using the cumulative complexity model from Southeastern Minnesota
title_full_unstemmed Managing the work of living with heart failure: a qualitative study using the cumulative complexity model from Southeastern Minnesota
title_short Managing the work of living with heart failure: a qualitative study using the cumulative complexity model from Southeastern Minnesota
title_sort managing the work of living with heart failure a qualitative study using the cumulative complexity model from southeastern minnesota
url https://bmjopen.bmj.com/content/14/12/e088127.full
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