Knowledge Management Foundation and Solutions Implementation in Indonesian Government Higher Educational Institution

The performance of XYZ, a Government Higher Educational Institution (GHEI) in Indonesia is assessed through two unintegrated applications. The 2023 target performance was missed due to miscalculations outside applications while transforming large data amounts. Thus, business intelligence (BI) serves...

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Main Authors: Boy Sandi Kristian Sihombing, Fatoumatta Binta Jallow, Ghina Fitriya, Dana Indra Sensuse, Sofian Lusa, Damayanti Elisabeth, Nadya Safitri
Format: Article
Language:English
Published: Ikatan Ahli Informatika Indonesia 2024-12-01
Series:Jurnal RESTI (Rekayasa Sistem dan Teknologi Informasi)
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Online Access:https://jurnal.iaii.or.id/index.php/RESTI/article/view/6005
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author Boy Sandi Kristian Sihombing
Fatoumatta Binta Jallow
Ghina Fitriya
Dana Indra Sensuse
Sofian Lusa
Damayanti Elisabeth
Nadya Safitri
author_facet Boy Sandi Kristian Sihombing
Fatoumatta Binta Jallow
Ghina Fitriya
Dana Indra Sensuse
Sofian Lusa
Damayanti Elisabeth
Nadya Safitri
author_sort Boy Sandi Kristian Sihombing
collection DOAJ
description The performance of XYZ, a Government Higher Educational Institution (GHEI) in Indonesia is assessed through two unintegrated applications. The 2023 target performance was missed due to miscalculations outside applications while transforming large data amounts. Thus, business intelligence (BI) serves as a knowledge management (KM) tool to integrate those applications to achieve XYZ's target. Because BI is costly and has a 70% failure rate of development plans, a research model was evaluated to look at the current XYZ innovation capability for successful BI adoption from the KM foundation and KM solution implementation. This study used a quantitative method, employing a questionnaire for 94 civil servants and the partial least squares-structural equation model (PLS-SEM) for data analysis. Results indicate in the KM foundation, organizational (O) negatively influences KM process application (KMP) (β = -0.292, Pv = 0.010) while KM infrastructure (I) and process (P) positively influence KMP, but KM technology (T) does not. In KM solutions, KMP is proven to be linked to innovation capability when KM systems are lacking. Hence, several activities are suggested to activate T through T, O, P, and I. The model validated 80% of the hypotheses, laying the groundwork for future studies into which aspects of T strengthen innovation capabilities in GHEI.
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record_format Article
series Jurnal RESTI (Rekayasa Sistem dan Teknologi Informasi)
spelling doaj-art-5f5238dc149e4df587070a3312967ef92025-01-13T03:30:32ZengIkatan Ahli Informatika IndonesiaJurnal RESTI (Rekayasa Sistem dan Teknologi Informasi)2580-07602024-12-018682883810.29207/resti.v8i6.60056005Knowledge Management Foundation and Solutions Implementation in Indonesian Government Higher Educational InstitutionBoy Sandi Kristian Sihombing0Fatoumatta Binta Jallow1Ghina Fitriya2Dana Indra Sensuse3Sofian Lusa4Damayanti Elisabeth5Nadya Safitri6Universitas IndonesiaUniversitas IndonesiaUniversitas IndonesiaUniversitas IndonesiaUniversitas IndonesiaUniversitas IndonesiaUniversitas IndonesiaThe performance of XYZ, a Government Higher Educational Institution (GHEI) in Indonesia is assessed through two unintegrated applications. The 2023 target performance was missed due to miscalculations outside applications while transforming large data amounts. Thus, business intelligence (BI) serves as a knowledge management (KM) tool to integrate those applications to achieve XYZ's target. Because BI is costly and has a 70% failure rate of development plans, a research model was evaluated to look at the current XYZ innovation capability for successful BI adoption from the KM foundation and KM solution implementation. This study used a quantitative method, employing a questionnaire for 94 civil servants and the partial least squares-structural equation model (PLS-SEM) for data analysis. Results indicate in the KM foundation, organizational (O) negatively influences KM process application (KMP) (β = -0.292, Pv = 0.010) while KM infrastructure (I) and process (P) positively influence KMP, but KM technology (T) does not. In KM solutions, KMP is proven to be linked to innovation capability when KM systems are lacking. Hence, several activities are suggested to activate T through T, O, P, and I. The model validated 80% of the hypotheses, laying the groundwork for future studies into which aspects of T strengthen innovation capabilities in GHEI.https://jurnal.iaii.or.id/index.php/RESTI/article/view/6005business intelligencefoundationgovernment higher educational institutionknowledge managementpartial least squares-structural equation modelsolutions
spellingShingle Boy Sandi Kristian Sihombing
Fatoumatta Binta Jallow
Ghina Fitriya
Dana Indra Sensuse
Sofian Lusa
Damayanti Elisabeth
Nadya Safitri
Knowledge Management Foundation and Solutions Implementation in Indonesian Government Higher Educational Institution
Jurnal RESTI (Rekayasa Sistem dan Teknologi Informasi)
business intelligence
foundation
government higher educational institution
knowledge management
partial least squares-structural equation model
solutions
title Knowledge Management Foundation and Solutions Implementation in Indonesian Government Higher Educational Institution
title_full Knowledge Management Foundation and Solutions Implementation in Indonesian Government Higher Educational Institution
title_fullStr Knowledge Management Foundation and Solutions Implementation in Indonesian Government Higher Educational Institution
title_full_unstemmed Knowledge Management Foundation and Solutions Implementation in Indonesian Government Higher Educational Institution
title_short Knowledge Management Foundation and Solutions Implementation in Indonesian Government Higher Educational Institution
title_sort knowledge management foundation and solutions implementation in indonesian government higher educational institution
topic business intelligence
foundation
government higher educational institution
knowledge management
partial least squares-structural equation model
solutions
url https://jurnal.iaii.or.id/index.php/RESTI/article/view/6005
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