Assessing the role of social support in tackling workplace incivility: a systematic review
Workplace Incivility is an irritable blemish of modern organizations that has attracted considerable scholarly attention owing to its incongruity in the knowledge workforce, and its catastrophic organizational outcomes. The conservation of resources theory, affective events theory, and Job-demands r...
Saved in:
| Main Authors: | , , , |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
Taylor & Francis Group
2025-12-01
|
| Series: | Cogent Business & Management |
| Subjects: | |
| Online Access: | https://www.tandfonline.com/doi/10.1080/23311975.2024.2437145 |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
| _version_ | 1850246635943100416 |
|---|---|
| author | Suman Amin Dlima Sethumadhavan Lakshmi Narayanan Yogesh Pai P Rashmi Yogesh Pai |
| author_facet | Suman Amin Dlima Sethumadhavan Lakshmi Narayanan Yogesh Pai P Rashmi Yogesh Pai |
| author_sort | Suman Amin Dlima |
| collection | DOAJ |
| description | Workplace Incivility is an irritable blemish of modern organizations that has attracted considerable scholarly attention owing to its incongruity in the knowledge workforce, and its catastrophic organizational outcomes. The conservation of resources theory, affective events theory, and Job-demands resource model reinforce the role of social support in attenuating the instances and consequences of workplace incivility. The primary objective of this systematic review was to meticulously scrutinize the multifaceted impacts of social support on the prevalence of workplace incivility and the ensuing ramifications thereof. A total of 37 studies were retrieved from the Scopus, Web of Sciences, Embase, Taylor & Francis online and ProQuest databases, which met the inclusion and exclusion criteria. A narrative synthesis was conducted due to the heterogeneity of the studies concerning the populations, as well as the antecedents and outcomes of workplace incivility evaluated. Evidence from these studies show mixed results for both the buffering and reverse buffering effects of social support. This review reveals research gaps, such as the interaction of various individual and workplace environmental factors that influence the effects of social support on workplace incivility and suggests directions for future research. |
| format | Article |
| id | doaj-art-5de91cf707c94860bcbd48a676e6fa9f |
| institution | OA Journals |
| issn | 2331-1975 |
| language | English |
| publishDate | 2025-12-01 |
| publisher | Taylor & Francis Group |
| record_format | Article |
| series | Cogent Business & Management |
| spelling | doaj-art-5de91cf707c94860bcbd48a676e6fa9f2025-08-20T01:59:09ZengTaylor & Francis GroupCogent Business & Management2331-19752025-12-0112110.1080/23311975.2024.2437145Assessing the role of social support in tackling workplace incivility: a systematic reviewSuman Amin Dlima0Sethumadhavan Lakshmi Narayanan1Yogesh Pai P2Rashmi Yogesh Pai3Department of Commerce, Manipal Academy of Higher Education, Manipal, IndiaDepartment of Commerce, Manipal Academy of Higher Education, Manipal, IndiaDepartment of Humanities & Management, Manipal Academy of Higher Education, Manipal, IndiaDepartment of Commerce, Manipal Academy of Higher Education, Manipal, IndiaWorkplace Incivility is an irritable blemish of modern organizations that has attracted considerable scholarly attention owing to its incongruity in the knowledge workforce, and its catastrophic organizational outcomes. The conservation of resources theory, affective events theory, and Job-demands resource model reinforce the role of social support in attenuating the instances and consequences of workplace incivility. The primary objective of this systematic review was to meticulously scrutinize the multifaceted impacts of social support on the prevalence of workplace incivility and the ensuing ramifications thereof. A total of 37 studies were retrieved from the Scopus, Web of Sciences, Embase, Taylor & Francis online and ProQuest databases, which met the inclusion and exclusion criteria. A narrative synthesis was conducted due to the heterogeneity of the studies concerning the populations, as well as the antecedents and outcomes of workplace incivility evaluated. Evidence from these studies show mixed results for both the buffering and reverse buffering effects of social support. This review reveals research gaps, such as the interaction of various individual and workplace environmental factors that influence the effects of social support on workplace incivility and suggests directions for future research.https://www.tandfonline.com/doi/10.1080/23311975.2024.2437145Workplace incivilitysocial supportworkplace deviancejob demands resource modelworkplace mistreatmenthuman resource management |
| spellingShingle | Suman Amin Dlima Sethumadhavan Lakshmi Narayanan Yogesh Pai P Rashmi Yogesh Pai Assessing the role of social support in tackling workplace incivility: a systematic review Cogent Business & Management Workplace incivility social support workplace deviance job demands resource model workplace mistreatment human resource management |
| title | Assessing the role of social support in tackling workplace incivility: a systematic review |
| title_full | Assessing the role of social support in tackling workplace incivility: a systematic review |
| title_fullStr | Assessing the role of social support in tackling workplace incivility: a systematic review |
| title_full_unstemmed | Assessing the role of social support in tackling workplace incivility: a systematic review |
| title_short | Assessing the role of social support in tackling workplace incivility: a systematic review |
| title_sort | assessing the role of social support in tackling workplace incivility a systematic review |
| topic | Workplace incivility social support workplace deviance job demands resource model workplace mistreatment human resource management |
| url | https://www.tandfonline.com/doi/10.1080/23311975.2024.2437145 |
| work_keys_str_mv | AT sumanamindlima assessingtheroleofsocialsupportintacklingworkplaceincivilityasystematicreview AT sethumadhavanlakshminarayanan assessingtheroleofsocialsupportintacklingworkplaceincivilityasystematicreview AT yogeshpaip assessingtheroleofsocialsupportintacklingworkplaceincivilityasystematicreview AT rashmiyogeshpai assessingtheroleofsocialsupportintacklingworkplaceincivilityasystematicreview |