Problems of a modern guide: Mission, profession, certification

Relevance of the study. The Russian tourism industry has been actively developing in recent years, especially since 2021, when the country's government adopted the national project «Tourism and Hospitality Industry». The total cost of the national project «Tourism and Hospitality Industry» in 2...

Full description

Saved in:
Bibliographic Details
Main Authors: Olga A. Staina, Rita B. Khusanova
Format: Article
Language:English
Published: Ekaterinburg Academy of Contemporary Art 2024-11-01
Series:Управление культурой
Subjects:
Online Access:https://managing-culture.eaca.ru/archive/2024/3/7
Tags: Add Tag
No Tags, Be the first to tag this record!
_version_ 1849309595241021440
author Olga A. Staina
Rita B. Khusanova
author_facet Olga A. Staina
Rita B. Khusanova
author_sort Olga A. Staina
collection DOAJ
description Relevance of the study. The Russian tourism industry has been actively developing in recent years, especially since 2021, when the country's government adopted the national project «Tourism and Hospitality Industry». The total cost of the national project «Tourism and Hospitality Industry» in 2025-2030 may amount to 3.56 trillion rubles in the baseline scenario. It is proposed to allocate 501.1 billion rubles from the federal budget for these purposes. Thus, the tourism sector is becoming more and more important both for the country's economy and for the development of individual regions. Moreover, tourism has a multiplier effect on all sectors of the economy. To fulfill the plans, professional personnel needed, first, «guides (guides)», because they are the «primary link» of the industry, according to which the impression of the excursionist's place of stay is formed. Problem. The profession of «tour guide (guide)» is in demand in the labor market. For the training of professional personnel, an education system has been created: from advanced training courses and professional training courses to training in higher educational organizations. However, problems with the quality of excursion services remain not fully resolved. Certification of guides is one of the conditions for improving the quality of tourist services, but certification is not a sufficient guarantee of quality. Objective. In this article, we will consider issues related to the activities of tour guides in the modern tourism industry. We will pay attention to the transforming requirements for excursion activities in connection with new sociocultural conditions, increasing consumer needs and problems associated with the certification of guides. Using the example of the Sverdlovsk region, we will consider issues related to the activities of professional communities, existing opportunities for improving the professional level and education of guides, as well as the necessary conditions for passing certification and the problems facing members of certification commissions. In the article, we will consider the opportunities for professional education and advanced training of a modern guide on the example of the Sverdlovsk region and the city of Ekaterinburg. Results and conclusions. It is necessary to solve the problem of training professional personnel in the field of tourism and hospitality by intensifying the work of all subjects related to the industry: authorized authorities, educational organizations, professional communities and the guides themselves.
format Article
id doaj-art-5dc83bbb4cae4f5fb52e5eb11f2a54aa
institution Kabale University
issn 2949-074X
language English
publishDate 2024-11-01
publisher Ekaterinburg Academy of Contemporary Art
record_format Article
series Управление культурой
spelling doaj-art-5dc83bbb4cae4f5fb52e5eb11f2a54aa2025-08-20T03:54:02ZengEkaterinburg Academy of Contemporary ArtУправление культурой2949-074X2024-11-0133576510.70202/2949-074X-2024-3-3-57-6592Problems of a modern guide: Mission, profession, certificationOlga A. Staina0Rita B. Khusanova1Ekaterinburg Academy of Contemporary ArtUral Commonwealth of Guides and Guide-InterpretersRelevance of the study. The Russian tourism industry has been actively developing in recent years, especially since 2021, when the country's government adopted the national project «Tourism and Hospitality Industry». The total cost of the national project «Tourism and Hospitality Industry» in 2025-2030 may amount to 3.56 trillion rubles in the baseline scenario. It is proposed to allocate 501.1 billion rubles from the federal budget for these purposes. Thus, the tourism sector is becoming more and more important both for the country's economy and for the development of individual regions. Moreover, tourism has a multiplier effect on all sectors of the economy. To fulfill the plans, professional personnel needed, first, «guides (guides)», because they are the «primary link» of the industry, according to which the impression of the excursionist's place of stay is formed. Problem. The profession of «tour guide (guide)» is in demand in the labor market. For the training of professional personnel, an education system has been created: from advanced training courses and professional training courses to training in higher educational organizations. However, problems with the quality of excursion services remain not fully resolved. Certification of guides is one of the conditions for improving the quality of tourist services, but certification is not a sufficient guarantee of quality. Objective. In this article, we will consider issues related to the activities of tour guides in the modern tourism industry. We will pay attention to the transforming requirements for excursion activities in connection with new sociocultural conditions, increasing consumer needs and problems associated with the certification of guides. Using the example of the Sverdlovsk region, we will consider issues related to the activities of professional communities, existing opportunities for improving the professional level and education of guides, as well as the necessary conditions for passing certification and the problems facing members of certification commissions. In the article, we will consider the opportunities for professional education and advanced training of a modern guide on the example of the Sverdlovsk region and the city of Ekaterinburg. Results and conclusions. It is necessary to solve the problem of training professional personnel in the field of tourism and hospitality by intensifying the work of all subjects related to the industry: authorized authorities, educational organizations, professional communities and the guides themselves.https://managing-culture.eaca.ru/archive/2024/3/7national projecttourism industryexcursionguideprofessional educationcertification of guidesprofessional community
spellingShingle Olga A. Staina
Rita B. Khusanova
Problems of a modern guide: Mission, profession, certification
Управление культурой
national project
tourism industry
excursion
guide
professional education
certification of guides
professional community
title Problems of a modern guide: Mission, profession, certification
title_full Problems of a modern guide: Mission, profession, certification
title_fullStr Problems of a modern guide: Mission, profession, certification
title_full_unstemmed Problems of a modern guide: Mission, profession, certification
title_short Problems of a modern guide: Mission, profession, certification
title_sort problems of a modern guide mission profession certification
topic national project
tourism industry
excursion
guide
professional education
certification of guides
professional community
url https://managing-culture.eaca.ru/archive/2024/3/7
work_keys_str_mv AT olgaastaina problemsofamodernguidemissionprofessioncertification
AT ritabkhusanova problemsofamodernguidemissionprofessioncertification