Graph-based representations of clarification strategies supporting automatic dialogue management
This paper aims at presenting a dialogue-oriented approach to the construction of a graph knowledge base (KB) supporting task-oriented human-machine interactions. In particular, we focus on different pragmatic scenarios, facing the Common Ground issue and arguing that knowledge bases (in the form of...
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| Format: | Article |
| Language: | English |
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Accademia University Press
2022-07-01
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| Series: | IJCoL |
| Online Access: | https://journals.openedition.org/ijcol/984 |
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| _version_ | 1850165703099809792 |
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| author | Valentina Russo Azzurra Mancini Marco Grazioso Martina Di Bratto |
| author_facet | Valentina Russo Azzurra Mancini Marco Grazioso Martina Di Bratto |
| author_sort | Valentina Russo |
| collection | DOAJ |
| description | This paper aims at presenting a dialogue-oriented approach to the construction of a graph knowledge base (KB) supporting task-oriented human-machine interactions. In particular, we focus on different pragmatic scenarios, facing the Common Ground issue and arguing that knowledge bases (in the form of graphs) are needed to make a clarification and recover pieces of information when inconsistencies occur during the communicative exchange.The main contributions of this work are: 1) a flexible dialog system architecture designed to be plugged into existing service infrastructures, 2) a graph-based knowledge representation protocol to manage both dialog domain and dialog management, 3) a detailed investigation of clarification requests forms with respect to their functions. After a brief introduction (see Section 1), we present: the theoretical underpinnings of the paper and the background work (see Section 2) our system architecture (see Sections 3 and 4) and the clarification requests (CRs) issue (see Section 5); our CRs classification, and some examples in context (see Section 6). |
| format | Article |
| id | doaj-art-5d6f134feec340b0a359bb60b46e6b0f |
| institution | OA Journals |
| issn | 2499-4553 |
| language | English |
| publishDate | 2022-07-01 |
| publisher | Accademia University Press |
| record_format | Article |
| series | IJCoL |
| spelling | doaj-art-5d6f134feec340b0a359bb60b46e6b0f2025-08-20T02:21:41ZengAccademia University PressIJCoL2499-45532022-07-018110.4000/ijcol.984Graph-based representations of clarification strategies supporting automatic dialogue managementValentina RussoAzzurra ManciniMarco GraziosoMartina Di BrattoThis paper aims at presenting a dialogue-oriented approach to the construction of a graph knowledge base (KB) supporting task-oriented human-machine interactions. In particular, we focus on different pragmatic scenarios, facing the Common Ground issue and arguing that knowledge bases (in the form of graphs) are needed to make a clarification and recover pieces of information when inconsistencies occur during the communicative exchange.The main contributions of this work are: 1) a flexible dialog system architecture designed to be plugged into existing service infrastructures, 2) a graph-based knowledge representation protocol to manage both dialog domain and dialog management, 3) a detailed investigation of clarification requests forms with respect to their functions. After a brief introduction (see Section 1), we present: the theoretical underpinnings of the paper and the background work (see Section 2) our system architecture (see Sections 3 and 4) and the clarification requests (CRs) issue (see Section 5); our CRs classification, and some examples in context (see Section 6).https://journals.openedition.org/ijcol/984 |
| spellingShingle | Valentina Russo Azzurra Mancini Marco Grazioso Martina Di Bratto Graph-based representations of clarification strategies supporting automatic dialogue management IJCoL |
| title | Graph-based representations of clarification strategies supporting automatic dialogue management |
| title_full | Graph-based representations of clarification strategies supporting automatic dialogue management |
| title_fullStr | Graph-based representations of clarification strategies supporting automatic dialogue management |
| title_full_unstemmed | Graph-based representations of clarification strategies supporting automatic dialogue management |
| title_short | Graph-based representations of clarification strategies supporting automatic dialogue management |
| title_sort | graph based representations of clarification strategies supporting automatic dialogue management |
| url | https://journals.openedition.org/ijcol/984 |
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