The Impact of Applying the Total Quality Management Model on the Performance of the Telecom Organizations in Romania

The present paper brings into discussion Edwards Deming’s conceptualized model of Total Quality Management highlighting different phases within its evolution as it is seen in the economic literature. A temporal incursion allows a better understanding of the way quality standards implemented by means...

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Bibliographic Details
Main Authors: Cristian Busu, Mihail Busu
Format: Article
Language:English
Published: Editura ASE 2017-11-01
Series:Amfiteatru Economic
Subjects:
Online Access:http://www.amfiteatrueconomic.ro/temp/Article_2680.pdf
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