The Impact of Applying the Total Quality Management Model on the Performance of the Telecom Organizations in Romania
The present paper brings into discussion Edwards Deming’s conceptualized model of Total Quality Management highlighting different phases within its evolution as it is seen in the economic literature. A temporal incursion allows a better understanding of the way quality standards implemented by means...
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| Main Authors: | Cristian Busu, Mihail Busu |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
Editura ASE
2017-11-01
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| Series: | Amfiteatru Economic |
| Subjects: | |
| Online Access: | http://www.amfiteatrueconomic.ro/temp/Article_2680.pdf |
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