Quality Aspects of Mobile Banking - Public and Private Sector Banks in India

Quality Aspects of Mobile Banking - Public and Private Sector Banks in India

In response to the increased global competition within the banking industry, financial institutions are diligently exploring the deployment of new banking technologies to improve both the quality of their banking infrastructure and customer. The purpose of this study is to assess the quality aspects...

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Bibliographic Details
Main Authors: M. N. Koti, P. Verma, N. Singh
Format: Article
Language:Russian
Published: Government of the Russian Federation, Financial University 2025-05-01
Series:Финансы: теория и практика
Subjects:
m-banking
information quality
service quality
perceived customer satisfaction
is success theory
word of mouth
public sector banks
private sector banks
delone and mclean model
Online Access:https://financetp.fa.ru/jour/article/view/3602
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