The Impact of Consumer Engagement with Gamified Branded Apps on Gameful Experience in Emerging Markets: An Empirical Study

Drawing on social exchange theory, this article examines how consumers’ engagement with gamified branded mobile apps impacts different aspects of their gameful experience, which comprises accomplishment, competition, challenge, immersion, guidance, playful experience, and social experience. We test...

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Main Authors: Amir Zaib Abbasi, Linda D. Hollebeek, Maria Hassan, Ding Hooi Ting, Eliis Salm, Vytautas Dikcius
Format: Article
Language:English
Published: Vilnius University Press 2024-12-01
Series:Organizations and Markets in Emerging Economies
Subjects:
Online Access:https://ojs.test/index.php/omee/article/view/35862
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author Amir Zaib Abbasi
Linda D. Hollebeek
Maria Hassan
Ding Hooi Ting
Eliis Salm
Vytautas Dikcius
author_facet Amir Zaib Abbasi
Linda D. Hollebeek
Maria Hassan
Ding Hooi Ting
Eliis Salm
Vytautas Dikcius
author_sort Amir Zaib Abbasi
collection DOAJ
description Drawing on social exchange theory, this article examines how consumers’ engagement with gamified branded mobile apps impacts different aspects of their gameful experience, which comprises accomplishment, competition, challenge, immersion, guidance, playful experience, and social experience. We test the proposed conceptual model by drawing on data collected from 319 adult gamified app users from the emerging market of Pakistan, which was analyzed by using Partial Least Squares Structural Equation Modeling (PLS-SEM). The findings reveal that consumers’ engagement with gamified branded mobile apps in the emerging market context impacts each of the studied gameful experience dimensions, raising important theoretical and practical implications, as discussed in the article’s final section.
format Article
id doaj-art-5cacadaef19b448ebd900b1e50b52249
institution Kabale University
issn 2029-4581
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language English
publishDate 2024-12-01
publisher Vilnius University Press
record_format Article
series Organizations and Markets in Emerging Economies
spelling doaj-art-5cacadaef19b448ebd900b1e50b522492025-01-03T06:38:17ZengVilnius University PressOrganizations and Markets in Emerging Economies2029-45812345-00372024-12-01152(31)10.15388/omee.2024.15.11The Impact of Consumer Engagement with Gamified Branded Apps on Gameful Experience in Emerging Markets: An Empirical StudyAmir Zaib Abbasi0Linda D. Hollebeek1Maria Hassan2Ding Hooi Ting 3Eliis Salm4Vytautas Dikcius 5IRC for Finance and Digital Economy, KFUPM Business School, King Fahd University of Petroleum & MineralsSunway University, Vilnius University, Tallin University of Technology, Umea University, University of JohannesburgShaheed Zulfikar Ali Bhutto Institute of Science and TechnologyUniversiti Teknologi PETRONASTallinn University of Technology Vilnius University Drawing on social exchange theory, this article examines how consumers’ engagement with gamified branded mobile apps impacts different aspects of their gameful experience, which comprises accomplishment, competition, challenge, immersion, guidance, playful experience, and social experience. We test the proposed conceptual model by drawing on data collected from 319 adult gamified app users from the emerging market of Pakistan, which was analyzed by using Partial Least Squares Structural Equation Modeling (PLS-SEM). The findings reveal that consumers’ engagement with gamified branded mobile apps in the emerging market context impacts each of the studied gameful experience dimensions, raising important theoretical and practical implications, as discussed in the article’s final section. https://ojs.test/index.php/omee/article/view/35862GamificationConsumer engagementGameful experiencesocial exchange theorygamified mobile appsbranded mobile apps
spellingShingle Amir Zaib Abbasi
Linda D. Hollebeek
Maria Hassan
Ding Hooi Ting
Eliis Salm
Vytautas Dikcius
The Impact of Consumer Engagement with Gamified Branded Apps on Gameful Experience in Emerging Markets: An Empirical Study
Organizations and Markets in Emerging Economies
Gamification
Consumer engagement
Gameful experience
social exchange theory
gamified mobile apps
branded mobile apps
title The Impact of Consumer Engagement with Gamified Branded Apps on Gameful Experience in Emerging Markets: An Empirical Study
title_full The Impact of Consumer Engagement with Gamified Branded Apps on Gameful Experience in Emerging Markets: An Empirical Study
title_fullStr The Impact of Consumer Engagement with Gamified Branded Apps on Gameful Experience in Emerging Markets: An Empirical Study
title_full_unstemmed The Impact of Consumer Engagement with Gamified Branded Apps on Gameful Experience in Emerging Markets: An Empirical Study
title_short The Impact of Consumer Engagement with Gamified Branded Apps on Gameful Experience in Emerging Markets: An Empirical Study
title_sort impact of consumer engagement with gamified branded apps on gameful experience in emerging markets an empirical study
topic Gamification
Consumer engagement
Gameful experience
social exchange theory
gamified mobile apps
branded mobile apps
url https://ojs.test/index.php/omee/article/view/35862
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