Building and Eroding the Citizen–State Relationship in the Era of Algorithmic Decision-Making: Towards a New Conceptual Model of Institutional Trust

Building and Eroding the Citizen–State Relationship in the Era of Algorithmic Decision-Making: Towards a New Conceptual Model of Institutional Trust

In liberal welfare states, algorithmic decision-making systems are being increasingly deployed, impacting the citizen–state relationship in a multitude of positive and negative ways. This theoretical paper aims to develop a novel conceptual model—the institutional trust model—to analyse how the impl...

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Bibliographic Details
Main Authors: Jaana Parviainen, Anne Koski, Laura Eilola, Hannele Palukka, Paula Alanen, Camilla Lindholm
Format: Article
Language:English
Published: MDPI AG 2025-03-01
Series:Social Sciences
Subjects:
institutional trust
automated decision-making
citizen–state relationship
public administration
welfare service
Online Access:https://www.mdpi.com/2076-0760/14/3/178
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