Stakeholders’ experiences, perceptions and satisfaction with an electronic appointment system: a qualitative content analysis

Stakeholders’ experiences, perceptions and satisfaction with an electronic appointment system: a qualitative content analysis

Abstract Background Online appointment scheduling systems have been designed and implemented to address barriers and problems related to in-person appointment scheduling; however, these systems also face challenges and issues that require continuous evaluation and resolution. This research aimed to...

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Bibliographic Details
Main Authors: Faezeh Ostadmohammadi, Ehsan Nabovati, Fatemeh Rangraze Jeddi, Leila Shokrizadeh Arani
Format: Article
Language:English
Published: BMC 2025-02-01
Series:BMC Health Services Research
Subjects:
Content analysis
Qualitative research
Problems
Appointments and schedules
Online Access:https://doi.org/10.1186/s12913-025-12289-5
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