Researching the Importance of Atmosphere Parameters in the Medical Institution for Younger Audience

In order to attract the attention of customers and build their loyalty the trade enterprise should stand out at the background of others. One factor promoting attainment of this goal is the shop atmosphere. This category is essential for the service sector. The idea of atmosphere is also topical for...

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Main Authors: A. B. Tsvetkova, B. V. Musatov, L. A. Danchenok, Zh. B. Musatova
Format: Article
Language:Russian
Published: Plekhanov Russian University of Economics 2018-07-01
Series:Вестник Российского экономического университета имени Г. В. Плеханова
Subjects:
Online Access:https://vest.rea.ru/jour/article/view/539
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author A. B. Tsvetkova
B. V. Musatov
L. A. Danchenok
Zh. B. Musatova
author_facet A. B. Tsvetkova
B. V. Musatov
L. A. Danchenok
Zh. B. Musatova
author_sort A. B. Tsvetkova
collection DOAJ
description In order to attract the attention of customers and build their loyalty the trade enterprise should stand out at the background of others. One factor promoting attainment of this goal is the shop atmosphere. This category is essential for the service sector. The idea of atmosphere is also topical for medical institutions as enterprises of the service sector. What are its components in the field of public health and how can they be used? Can the atmosphere of the medical institution influence patients’ mood? You can find answers to these questions in this article. Analysis of the degree of this problem development in Russian and overseas publications allow us to speak about insufficient attention to its marketing component. In overseas literature the atmosphere of medical institutions is discussed only from the point of view of its therapeutic effect for patients and medical personnel, while Russian publications have not considered this issue. The list of atmosphere parameters consists of well-known elements. Traditionally it is investigated in the field of retail trade, as it makes possible to create and strengthen communication with clients in places of goods selling, to increase sales of the product range and profit. Is the list of parameters the same in medical institution? This question is still topical. The authors identify important parameters of the atmosphere in the medical institution influencing the younger generation – customers of medical services.
format Article
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institution Kabale University
issn 2413-2829
2587-9251
language Russian
publishDate 2018-07-01
publisher Plekhanov Russian University of Economics
record_format Article
series Вестник Российского экономического университета имени Г. В. Плеханова
spelling doaj-art-5a6d5dad2e714875958b1c2a720071ba2025-08-20T03:59:03ZrusPlekhanov Russian University of EconomicsВестник Российского экономического университета имени Г. В. Плеханова2413-28292587-92512018-07-010414215110.21686/2413-2829-2018-4-142-151501Researching the Importance of Atmosphere Parameters in the Medical Institution for Younger AudienceA. B. Tsvetkova0B. V. Musatov1L. A. Danchenok2Zh. B. Musatova3Plekhanov Russian University of EconomicsPlekhanov Russian University of EconomicsPlekhanov Russian University of EconomicsPlekhanov Russian University of EconomicsIn order to attract the attention of customers and build their loyalty the trade enterprise should stand out at the background of others. One factor promoting attainment of this goal is the shop atmosphere. This category is essential for the service sector. The idea of atmosphere is also topical for medical institutions as enterprises of the service sector. What are its components in the field of public health and how can they be used? Can the atmosphere of the medical institution influence patients’ mood? You can find answers to these questions in this article. Analysis of the degree of this problem development in Russian and overseas publications allow us to speak about insufficient attention to its marketing component. In overseas literature the atmosphere of medical institutions is discussed only from the point of view of its therapeutic effect for patients and medical personnel, while Russian publications have not considered this issue. The list of atmosphere parameters consists of well-known elements. Traditionally it is investigated in the field of retail trade, as it makes possible to create and strengthen communication with clients in places of goods selling, to increase sales of the product range and profit. Is the list of parameters the same in medical institution? This question is still topical. The authors identify important parameters of the atmosphere in the medical institution influencing the younger generation – customers of medical services.https://vest.rea.ru/jour/article/view/539atmosphere of the medical institutiondecoration of the medical institutiondesigncolourlightingbackground musicsmells
spellingShingle A. B. Tsvetkova
B. V. Musatov
L. A. Danchenok
Zh. B. Musatova
Researching the Importance of Atmosphere Parameters in the Medical Institution for Younger Audience
Вестник Российского экономического университета имени Г. В. Плеханова
atmosphere of the medical institution
decoration of the medical institution
design
colour
lighting
background music
smells
title Researching the Importance of Atmosphere Parameters in the Medical Institution for Younger Audience
title_full Researching the Importance of Atmosphere Parameters in the Medical Institution for Younger Audience
title_fullStr Researching the Importance of Atmosphere Parameters in the Medical Institution for Younger Audience
title_full_unstemmed Researching the Importance of Atmosphere Parameters in the Medical Institution for Younger Audience
title_short Researching the Importance of Atmosphere Parameters in the Medical Institution for Younger Audience
title_sort researching the importance of atmosphere parameters in the medical institution for younger audience
topic atmosphere of the medical institution
decoration of the medical institution
design
colour
lighting
background music
smells
url https://vest.rea.ru/jour/article/view/539
work_keys_str_mv AT abtsvetkova researchingtheimportanceofatmosphereparametersinthemedicalinstitutionforyoungeraudience
AT bvmusatov researchingtheimportanceofatmosphereparametersinthemedicalinstitutionforyoungeraudience
AT ladanchenok researchingtheimportanceofatmosphereparametersinthemedicalinstitutionforyoungeraudience
AT zhbmusatova researchingtheimportanceofatmosphereparametersinthemedicalinstitutionforyoungeraudience