Gap analysis of maternity service quality and associated factors at a maternity hospital in northwest Iran: a cross-sectional survey using SERVQUAL and HEALTHQUAL questionnaires

Abstract Background Concerning maternity service, the mother’s quality assessment is central because emotional, cultural, and respectful support is vital during labour and the delivery process. Studies concerning the perceived quality of maternity services from the perspective of mothers have rarely...

Full description

Saved in:
Bibliographic Details
Main Authors: Parnian Rahimi, Farzaneh Miri, Alireza Hajizadeh, Azadeh Anbari, Jafar Sadegh Tabrizi, Edris Kakemam
Format: Article
Language:English
Published: BMC 2025-01-01
Series:BMC Pregnancy and Childbirth
Subjects:
Online Access:https://doi.org/10.1186/s12884-025-07179-x
Tags: Add Tag
No Tags, Be the first to tag this record!