Gap analysis of maternity service quality and associated factors at a maternity hospital in northwest Iran: a cross-sectional survey using SERVQUAL and HEALTHQUAL questionnaires
Abstract Background Concerning maternity service, the mother’s quality assessment is central because emotional, cultural, and respectful support is vital during labour and the delivery process. Studies concerning the perceived quality of maternity services from the perspective of mothers have rarely...
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Main Authors: | Parnian Rahimi, Farzaneh Miri, Alireza Hajizadeh, Azadeh Anbari, Jafar Sadegh Tabrizi, Edris Kakemam |
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Format: | Article |
Language: | English |
Published: |
BMC
2025-01-01
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Series: | BMC Pregnancy and Childbirth |
Subjects: | |
Online Access: | https://doi.org/10.1186/s12884-025-07179-x |
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